Training requirements

To obtain operator accreditation you must complete a training course approved by the Department of Transport and Main Roads' Director-General. This is a requirement under Section 19 of the Transport Operations (Passenger Transport) Standard 2010.

Operator accreditation training (either the Operator Accreditation Workbook or equivalent qualification) is a requirement for the following categories of operator accreditation:

• urban scheduled services
• minor scheduled services
• school scheduled services – prescribed services (formerly government-funded)
• school scheduled services – unfunded/declared area
• school scheduled services – unfunded/non-declared area
• long-distance scheduled services
• general services – includes charter, tourist (general), tourist (off-road), accommodation transfer services, tourist transfer services, and undefined public passenger services
• motorcycle tour services
• courtesy transport services
• community transport services.

Please note: It is not currently compulsory for taxi and limousine operators to complete an operator training course. Operators of taxi and limousine services can remain on provisional operator accreditation for an indefinite period of time however, if they complete the optional training, they can be issued with full operator accreditation.

For more information, please refer to the information bulletin or contact your local passenger transport office.