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Intelligent Access Program (IAP)

The National Heavy Vehicle Regulator (NHVR) has been established to administer the new Heavy Vehicle National Law 2012 (HVNL). The new law replaces the state and territory heavy vehicle legislation with nationally consistent laws that will improve transport operations and nationwide connectivity.

The Department of Transport and Main Roads will continue to deliver all IAP services under delegation from the NHVR.

For more information on how changes will affect you, please visit our NHVR information page.

What is the IAP?

Vehicle telematics can provide vehicle information to the Service Provider, Government, other parties and the operator

The Intelligent Access Program (IAP) is a national program developed in partnership with all Australian road agencies. It uses satellite tracking and wireless communication technology to remotely monitor where, when, and how heavy vehicles are being operated on the road network. The IAP can also include on board mass monitoring to record the mass of the vehicle in some cases. 

IAP monitoring is a service delivered by a commercial IAP service provider chosen by the transport operator. The IAP service provider monitors the vehicle and does not identify the driver of the vehicle. The department  receives reports on system performance and vehicle non-compliance with access conditions from the IAP service provider.

In Queensland, the IAP is:

You can check the NHVR website for further advice on permit conditions that need IAP monitoring.

Why apply the IAP to vehicles operating under mass exemptions?

Some special purpose, innovative or higher productivity vehicles are only allowed to operate on limited parts sections of the road network due to their increased size or mass.  The IAP can provides assurance to the road owners that these heavy vehicles are operating on the right roads, at the right time, and at the right mass for their access conditions.

The purpose of applying the IAP is to allow the vehicles to operate on the limited road network and:

  • protect road infrastructure, such as bridges, culverts and pavements
  • ensure the vehicles operate safely.

Enrolling in the IAP

Vehicles requiring a permit with IAP conditions, such as eligible cranes and special purpose vehicles, non-standard freight vehicles and performance based standards (PBS) vehicles can be enrolled by the department. The enrolment form will be sent to the transport operator when they apply for a permit that has IAP as a condition. You can contact the NHVR to apply for a heavy vehicle access permit.

Online enrolment is available for higher mass limits (HML) vehicles onlyEnrol in the Intelligent Access Program online. If you are a HML operator and you can't enrol your vehicle online, download and submit a copy of the higher mass limits Intelligent Access Program (IAP) enrolment application form (F4573).

Refer to higher mass limits for the routes and conditions that apply to HML vehicles.

IAP fact sheets

IAP service providers

Choosing an Intelligent Access Program service provider is a business decision for the transport operator. Transport Certification Australia has a current list of Intelligent Access Program service providers.

Note: Only Transport Certification Australia certified service providers are able to provide the Intelligent Transport System required for the IAP.


Phone the IAP hotline: 1300 753 427y (1300 QLD IAP)

More information

Get more information about the IAP nationally from Transport Certification Australia.

yCall surcharge will apply. Higher rates from mobile phones will apply. A recorded answering service operates outside of the business hours of 8.30am–4.30pm, Monday to Friday (excluding public holidays).

Last updated
18 October 2016