Message us
You can message us using your browser or mobile device.
We're open Monday to Friday 8am to 4.30pm (excluding public holidays).
Check if your online payment worked
We have a few services you can check to see if your payment worked:
Check registration status—check to see your registration payment was received.
Haven't received a registration label? The department is no longer issuing physical labels for some vehicles, so please use the Check registration status service to see if your payment was received. See Changes to registration labels for more information.If you pay by BPay, your BPay payment may take several days to be processed by your financial institution.
Check online history—see your transactions made online
- Check receipts and documents
- Check driver licence status
- Check my demerit points—for fines you paid
- Log into my account— to check all of your transactions.
Still need help?
Call us
You can call us on 13 23 80 Monday to Friday 8am to 4.30pm (excluding public holidays).