Q-Ride registered service provider information
To provide Q-Ride training and assessment, you must apply to the Department of Transport and Main Roads to become a Q-Ride registered service provider by completing and submitting the
Q-Ride Registered Service Provider Registration/Renewal Application form (F3946). You must also prepare a submission and attach it to the application form. Information to assist with the preparation of the application and ongoing registration is contained in the
Q-Ride registered service provider information (PDF, 107 KB) document.
The Department of Transport and Main Roads will assess your ability to comply with the
Q-Ride registered service provider standards (PDF, 108 KB) by conducting a desktop review of your application and submission and an on-site entry audit. The following documents are the appendices for the registered service provider standards:
There are eight standards that you must address. They are:
- Standard 1 – Business requirements
- Standard 2 – Management system
- Standard 3 – Equipment necessary for providing Q-Ride training and assessment
- Standard 4 – Training and assessment areas
- Standard 5 – Employment and training
- Standard 6 – Eligibility of learners for Q-Ride training and assessment
- Standard 7 – Provision of Q-Ride training and assessment
- Standard 8 – Code of practice for Q-Ride training and assessment.
Applicants are also required to develop their own training program and assessment processes in accordance with the Q-Ride competency standards (PDF, 86 KB).
Suitable Person Assessment
As part of the assessment of applications for a Q-Ride registered service provider, we consider information contained in a criminal history check using the Suitable Person's Policy (PDF, 219 KB) as a guide.
Relevant convictions upon indictment from the District or Supreme Court for criminal offences in the 10 years prior may affect your ability to meet the department’s suitable person criteria. This includes, but is not limited to, convictions relating to:
- stealing
- fraud
- assault
- forgery
- intimidation
- all convictions in the five years prior to your application.
Registered service provider applicants should also be aware of the registration provisions in part four of the Transport Operations (Road Use Management — Accreditation and Other Provisions) Regulation 2005.
