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New Queensland driver licence

The Queensland Government has introduced more secure, more durable and more reliable licences, authorities and proof of age cards to replace the laminated cards and marine licence confirmation reports that have been used for the past 20 years.

The equipment used to produce laminated cards has been used since the mid 1980s, and is increasingly becoming obsolete. This equipment cannot be replaced and investment in a new system was unavoidable.

The department has taken this opportunity to introduce new cards that adopt global leading technology to strengthen the integrity of the state’s licensing system. Unlike the current laminated cards, the new cards use more secure technology and are extremely hard to tamper with or duplicate.

The transition to the new cards commenced in late 2010. The cards include:

The cards are being progressively introduced across Queensland and you can apply for a new card when your existing licence or authority expires. Queensland driver licences are issued for a period of up to five years, so it will take approximately five to six years for all cardholders to replace their laminated licences or authorities with the new cards. During that time, both laminated cards and the new cards will be recognised (provided they are current).

Contact details 

Mail

Department of Transport and Main Roads
GPO Box 1412
Brisbane Queensland 4001

Online

Please use the online form for general enquiries, feedback, compliments or complaints. We aim to respond within 15 working days. 

Phone

Queensland licence holders living locally or interstate, please call 13 23 80b.
Queensland licence holders living overseas, please call +61 7 3405 0985z.

Please note: any information collected, such as your name and contact details, will be used for the purposes of obtaining your feedback on the new Queensland driver licence and to contact you, if necessary, to follow up on the information you provide. Your information will not be used for any other purpose nor will it be disclosed to a third party without your consent, unless authorised to do so by law or for the purposes of the Information Privacy Act 2009.

b Operates Monday to Friday 8am-5pm EST (GMT +10) excluding public holidays. Local call charge in Australia. Higher rates apply from mobile phones and payphones.

z Operates Monday to Friday 8.30am to 5pm EST (GMT +10) excluding public holidays. Local call — Higher rates may apply outside local area or from mobile phones.

Overview

Overview of the new cards and processes (PDF, 346 KB)

This information is also available in a range of different languages:

Further information

Related information

Last updated
05 April 2013