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Disability Parking Permit Scheme

What is a disability parking permit?

A disability parking permit is granted to applicants when their ability to walk is severely restricted by a medical condition or disability.

A permit is granted to organisations that transport individuals who meet the eligibility criteria for the grant of a disability parking permit and must use the permit according to conditions.

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Who is responsible for the Disability Parking Permit?

Transport and Main Roads is responsible for the administration of both the Queensland Disability Parking Permit (Red Permit) and the Australian Disability Parking Permit (ADPP) for Queensland residents.

The department grants permits in accordance with the Transport Operations (Road Use Management) Act 1995 and departmental policies.

Local government is responsible for ensuring that parking bays, signage and road markings are provided and comply with the Australian Building Code.

The local governments may enter into an agreement with the owners of private car parks such as shopping centres to enforce their parking requirements. This then allows local governments to issue infringement notices for the misuse of private parking bays.

Both local government and Queensland Police Service officers may issue infringement notices for the misuse of parking bays in on-street areas. 

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Why has the Australian Disability Parking Permit been introduced?

The Australian Government, along with representatives from every state and territory, undertook a process for increased harmonisation of the disability parking schemes across Australia.

The outcome of this process was the development of new eligibility criteria, minimum standards for parking concessions and the nationally recognised permit.

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What is the Australian Disability Parking Permit (ADPP)?

The ADPP provides permit holders with a universal permit design recognised in every state of Australia.

The Queensland Blue disability parking permit is no longer valid and those who use it may incur a fine.

Newly approved applicants will be granted one of the following:

  • an ADPP for a period of between 6 and 12 months, or
  • an ADPP for a 5 year period.

The ADPP includes additional security and technology features such as micro printing, holographic foil and background printing to assist in preventing misuse of the permit.

Below is an example of the ADPP design.

Example of Australian Disability Parking Scheme permit Example of Australian Disability Parking Scheme permit (back)

In late 2012, the Queensland issued disability parking permit changed from a polypropylene permit to a paper permit . The  paper permit retains the vast majority of the features of the polypropylene permit. Polypropylene permits will remain in circulation until they are renewed therefore, both the polypropylene and paper permits will be valid.

Below is an example of the new Queensland ADPP paper permit design.

Queensland disability parking permit

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Australian Disability Parking Permit (individual)

ADPP Eligibility as an individual

In Queensland, the Disability Parking Scheme is a mobility scheme. The eligibility criteria are based on a person's functional impairment to their ability to walk. It is not based on intellectual, psychiatric, cognitive or sensory impairment, unless in addition to this impairment, the person also has a severe impairment to their ability to walk.

Therefore, applicants with intellectual, psychiatric, cognitive or sensory impairment alone do not meet the eligibility criteria unless the applicant also has a mobility impairment that impacts on their functional ability to walk.

To apply for an ADPP, the applicant must be a Queensland resident and meet 1 of the following eligibility criteria:

  • must be unable to walk and always require the use of a wheelchair
  • their ability to walk is severely restricted by a permanent medical condition or disability
  • their ability to walk is severely restricted by a temporary medical condition or disability.

A temporary medical condition or disability must be of at least 6 months duration, as certified by a doctor or occupational therapist.

Parking concessions

ADPP holders are entitled to parking concessions that allow access to on-street and off-street parking bays. On-street parking in local government metered and regulated parking areas is free of charge with the following conditions:

  • where the time limit specified by a sign is less than 30 minutes, parking will be allowed for 30 minutes
  • where the time limit specified by a sign is 30 minutes or more, parking will be allowed for an unlimited amount of time.

Parking is also available in parking bays displaying the international symbol of access for on street and off-street parking bays. Off-street parking bays are situated in areas such as shopping centres, entertainment areas, hospitals and the like.

An international symbol of access (regardless of colour of the signage) is used to identify parking bays for people with disabilities.

Please note that private car parks may charge parking fees.

When travelling interstate permit holders should check local arrangements for parking concessions as they may vary.

ADPP 5 year permit

An ADPP is granted for a period of 5 years. When the permit expires, the permit is no longer valid and cannot be used. Enforcement officers may issue fines for the use of expired permits. Individuals must apply for another permit if they still meet the eligibility criteria (see Renewing permits).

ADPP 6 to 12 month permit

A temporary condition by nature has a limited duration as declared by the doctor or occupational therapist, at the time of the application. An ADPP permit, granted to eligible applicants who have a temporary condition are granted for a period of between six and 12 months only. This temporary condition must be expected to last for at least 6 months duration, as certified by a doctor or occupational therapist. When the 6 to 12 month permit expires the permit is no longer valid and can no longer be used. Enforcement officers may issue fines for the use of expired permits.

Individuals who require another 6 to 12 month permit after their permit has expired must submit a new application using the Australian Disability Parking Permit Application (Individual) F4814, have their medical practitioner or occupational therapist complete section 2 on the application form, and pay the non-refundable fee.

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Australian Disability Parking Permit (organisations)

ADPP – 5 year permits

An ADPP, may be granted to an organisation for 5 years, for use on vehicles up to and including 4.5t gross vehicle mass. When using the permit The organisation must be transporting people who meet the eligibility criteria for the grant of a disability parking permit. Permits issued to organisations are issued on conditions that can be located on the rear of the permit and additional conditions are included with the permit.

ADPP eligibility as an organisation

To be eligible to apply for an ADPP as an organisation, the organisation must:

  • provide evidence of identity (for example a Certificate of Incorporation) to establish the organisations’ legal status. Please review the Evidence of Identity Information Sheet (F4362)
  • have a Queensland business address
  • transport individuals who would be eligible for the grant of a disability parking permit

An organisation must provide the following information when applying for an ADPP:

  • vehicle registration numbers for the vehicles nominated to transport eligible clients
  • number of staff using nominated vehicles
  • nominate a contact person who is responsible for maintaining a permit/vehicle register.

An organisation must maintain a register of permit use similar to the below example. These records must be produced to the department on request.

Organisations Disability Parking Permit registers should include:

  • Total number of permits on hand
  • Vehicle registration number
  • Name of driver/name of permit user
  • Reason for transport
  • Time taken
  • Signature
  • Time returned
  • Signature

Conditions of use of an organisation ADPP

  • If the vehicle is being used by the organisation to transport persons eligible for a permit, it must not be parked in a parking area for people with disabilities unless the vehicle displays the permit. 
  • The permit must be displayed so that the expiry date and permit number is clearly visible from outside of the vehicle. 
  • If the vehicle is being used by the organisation to transport persons eligible for a permit and is parked in a parking area for people with disabilities or is parked in accordance with the parking concessions, at some time while the vehicle is parked in the parking area; 1 or more of the persons must align from or enter, the vehicle.
  • The organisation must not allow the permit to be used by another person unless the other person is at the time using the vehicle to transport persons eligible for a permit.
  • The permit may not be used on a vehicle more than 4.5t gross vehicle mass.

Note: Please ensure that employees/volunteers return organisation permits prior to leaving the organisation

Use of the vehicle displaying an organisation ADPP

In Queensland the disability parking scheme is a mobility scheme. The eligibility criteria are based on a person's functional impairment to their ability to walk. It is not based on intellectual, psychiatric, cognitive or sensory impairment, unless in addition to this impairment, the person also has a severe impairment to their ability to walk.

An ADPP can only be used in specified vehicles that are transporting individuals who are eligible for the grant of a disability parking permit, when accessing the disability parking space and the individual is entering or exiting the vehicle.

Permits can only be used in vehicles up to and including 4.5t gross vehicle mass. Taxis (including wheelchair accessible taxis) and limousines are excluded from the grant of an organisational ADPP. However, an individual permit holder may display their permit when accessing disability parking bays in a taxi.

Parking concessions

Parking concessions for organisations are the same as individual ADPP parking concessions.

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Queensland Disability Parking Permit (red permit)

Eligibility for red permit

The rights of existing 5 year red permit holders have been protected to ensure they were not disadvantaged by the introduction of the new Australian Disability Parking Permit. Providing these permit holders continue to meet the red permit eligibility criteria listed below, they will continue to have access to existing parking concessions.

To continue to be eligible to apply for a red permit, the applicant must be a Queensland resident and an existing red permit holder with one of the following:

  • their functional mobility severely impaired as a result of a permanent or temporary loss of the use of one or both legs
  • a physical condition that is detrimentally affected as a result of walking 100m.

Parking concessions

An international symbol of access (regardless of colour of the signage) is used to identify parking bays for people with disabilities.

Red permit holders are entitled to park in any off-street parking bay, displaying the international symbol of access, situated in areas such as shopping centres, entertainment areas, hospitals and the like. No on-street parking is permitted.

Please note: Private car parks may charge parking fees.

When using your permit in Queensland, permit holders must park according to the conditions on the permit.

Permit holders may use their permit when travelling interstate and must park according to the conditions recorded on their permit.

Please note: When travelling interstate permit holders should check local arrangements for parking concessions.

Red – 5 year permit

Red permits are granted for a period of 5 years. When the permit expires, it is no longer valid and cannot be used. Enforcement officers may issue fines for the use of expired permits.

If a red permit expires by 3 months or more, you will be required to apply as a new applicant for an ADPP and pay the non-refundable fee.

Below is an example of the red Disability Parking Permit.

Red disability parking permit

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Conditions of use for ADPPs and red permits

A permit must be:

  • displayed in the lower left hand corner of the windscreen with the permit number and expiry date clearly visible from the outside of the window
  • displayed in a vehicle up to and including 4.5t gross vehicle mass
  • used in conjunction with the conditions of use as detailed on the permit and in the delivery notice (individual and organisation only).

For individual permit holders the permit must only be displayed when the permit holder is accessing the disability parking space and the permit holder is entering or exiting the vehicle.

For organisation permit holders the permit must only be displayed when transporting eligible individuals who will be accessing the disability parking space and entering or exiting the specified vehicle.

It is an offence to copy or alter a permit or use a permit that has been copied or altered. Penalties apply to these offences.

Permits that are no longer required or are expired must be returned to the department within 14 days. When the permit expires the permit is no longer valid and cannot be used. Enforcement officers may issue fines for the use of expired permits.

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Applying for a permit

Individual ADPP applications

Download the Disability Parking Scheme Permit Application (Individuals) – (form F4814) or collect a form from any Transport and Main Roads customer service centre or, alternatively, have the form mailed out.

When applying, the applicant must complete section 1 of the Disability Parking Scheme Permit Application (Individual) form (F4814). An agent/parent/carer may complete the form if the applicant is under 18 years of age or unable to do so. Section 2 must be completed by the applicant’s medical practitioner or occupational therapist. Once this is complete, the applicant must lodge the form with the department and pay the appropriate non-refundable fee.

Organisation ADPP applications

Download the Disability Parking Scheme Permit Application (Organisation) – (form F4881) or collect a form from any Transport and Main Roads customer service centre or, alternatively, have the form mailed out.

To apply complete the application form and include details of the vehicle registration numbers and the number of staff required to drive the vehicles displaying the disability parking permit. If there is insufficient room on this application, please attach a further list.

An organisation must meet the Department's Evidence of Identity requirements. For these requirements, please refer to the Evidence of Identity Information Sheet (Evidence of Identity Requirements For Organisations) form (F4362).

An organisation must lodge the form with the department and pay the non-refundable fee.

An organisation must inform the department of vehicles added or removed from use. Where the vehicle is registered to someone other than the organisation applying for the permit, the registered operator of the vehicle must give written authorisation for the department to access the vehicle details. The department is unable to process applications without vehicle details or authorisation to access vehicle details.

Once a permit is granted, organisations are required to maintain a logbook to record the use of each permit against specified vehicles. Refer to the example of a Disability Parking Permit Register.

Lodgement of the completed application with the department

Lodge the completed application, including any non-refundable fees, with the department by mail to:

Department of Transport and Main Roads
Disability Parking Permit Scheme
PO Box 525
Fortitude Valley Qld 4006

Alternatively, lodge an application at any Transport and Main Roads customer service centre.

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Invitation to apply (renewal of permits)

Individual applications – 5 year ADPP and red permits

Five year ADPP’s and 5 year red permit holders will be sent an Invitation to Apply Notice (formerly known as a Renewal Notice) approximately 6 weeks prior to the expiry date of their permit.

To apply for another 5 year ADPP: complete the application form and submit it to the department before the expiry date on the permit.

To apply for another 5 year red permit: 5 year red permit holders will require medical certification when submitting their Invitation to Apply Notice.

A five year ADPP or red permit holder will need to submit a new application for an ADPP if their permit has been expired for more than 3 months. (See Applying for a permit Individual Applications ADPP’s).

Please note:

  • All applications for the grant of a disability parking permit are assessed independently of any previously granted permit.
  • No fee is required to be submitted with the Invitation to Apply Notice if it is received within 3 months after the expiry date of the permit.

Organisation applications

An Invitation to Apply Notice (formerly known as a Renewal Notice) is sent to an organisation approximately 6 weeks prior to the expiry of the permit.

An organisation applicant is required to: complete this form, and submit it to the department as instructed on the form, with a current list of vehicles to be used.

Please note:

  • All applications for the grant of a disability parking permit are assessed independently of any previously granted permit.
  • When a permit expires, it is not valid and can no longer be used.
  • No fee is required to be submitted with the Invitation to Apply Notice if the application is received by the department within three months after the expiry date on the permit.
  • Organisation permit holders do not require medical certification when submitting their Invitation to Apply Notice.

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Lodgement of the completed application with the department

Submit the completed application, including any non-refundable fees, to the department by mail to:

Department of Transport and Main Roads
Disability Parking Permit Scheme
PO Box 525
Fortitude Valley Qld 4006

Alternatively, submit an application at a Transport and Main Roads customer service centre.

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Changes to organisation notifications requirements – addition or removal of vehicles

Organisations are required to notify the department when adding or removing vehicles used by the organisation for the transportation of eligible individuals. 

An Organisation must notify the department of the addition or removal of vehicles by completing the appropriate section on the Australian Disability Parking Permit Application (Organisation) form (F4881) or by completing an Australian Disability Parking Permit Application Invitation to Apply (F3190) notice at the time of permit renewal.

If there is insufficient room on the application form, please attach a separate to record vehicle details. This list must be attached to and submitted with the Australian Disability Parking Permit Application (Organisation) form (F4881) or the Australian Disability Parking Permit Application Invitation to Apply (Organisation) form (F3191).

Where the vehicle is registered to someone other than the organisation, the registered operator of the vehicle must give authorisation for the department to access the vehicle details. The department is unable to process applications without authorisation to access vehicle details.

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Lost or non-receipt of an invitation to apply notice

The Invitation to Apply Notice replaces the former Renewal Notice.

If the Invitation to Apply notice has not been received or has been lost, 5 year ADPP and red permit holders can download the Australian Disability Parking Permit Application (Individual) form (F4814) or collect one from any customer service centre or, alternatively, have one mailed to them. This form must be completed to apply for another permit.

If the applicant is applying for an ADPP, they are required to complete section 1, and submit it to the department as instructed.

Please note when applying for another permit:

  • A 5 year ADPP holder is not required to submit medical certification.
  • A 5 year red permit is required to have their doctor or occupational therapist complete the medical certification on section 2 on the application form.
  • No fee is required to be submitted with this application if received within 3 months after the expiry date on the permit.

Permits that are no longer required or are expired must be returned to the department within 14 days. When the permit expires the permit is no longer valid and cannot be used. Enforcement officers may issue fines for the use of expired permits.

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Permit replacement

If a permit is lost, stolen or damaged, complete the section 1 of the Australian Disability Parking Permit Application (Individuals) form (F4814) and explain the reason for the replacement where requested and submit the form to the department as instructed.

An individual requesting a replacement of any permit:

  • does not require a doctor or occupational therapist to certify the application
  • is not required to pay an additional fee for the replacement of lost/stolen or mutilated permits.

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Updating information

Notification of change of address

To notify the department of change of address details a permit holder can:

  • contact the department by phone on 132 380b and advise the consultant of your new address
  • go to your nearest customer service centre and advise them of your new address for your Australian Disability Parking Permit 
  • notify the department in writing and include your new address, name, date of birth and permit number and mail it to:

    Department of Transport and Main Roads
    Disability Parking Permit Scheme
    PO Box 525
    Fortitude Valley Qld 4006

Notification of change of name

To notify the department of a change of name, the permit holder can complete the Change of Customer Details (Individual) (form 4214). This form must be lodged with the supporting documents, mentioned on the form, to a Transport and Main Roads customer service centre.

Notification of deceased permit holder

To notify the department that a permit holder is deceased, one of the following documents must be supplied:

  • photocopy of death certificate
  • funeral notice
  • coroner's report
  • Certificate of Authority issued by Public Trustee under the Public Trustee Act 1978.
The permit should also be returned to the department.

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Review of a decision for refused application

If an application for a permit is refused by the department, the applicant may request to have the original decision reviewed.

An application to review this decision must be submitted to the department within 28 days of the department giving notification of the refusal to grant the permit. The request for a review must include further evidence of how the applicant’s functional ability to walk is severely restricted by a medical condition or disability.

To apply for a review of a decision to refuse a permit, an application can be submitted by writing to the department, or by using an Application for a Review of a Decision form (F3859) and forwarded to:

Principal Policy Officer
Industry and Operator Authorisation
Department of Transport and Main Roads
PO Box 673
Fortitude Valley Qld 4006

Alternatively, an application for review can be lodged with the Queensland Civil and Administrative Tribunal (QCAT) at the QCAT Registry, 259 Queen Street, Brisbane or any Magistrate’s Court outside of the Brisbane CBD. An application to QCAT may incur a fee.

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Suspension or cancellation of permit

Reports of permit misuse to local government, the department or the Queensland Police Service, may result in the department suspending or cancelling the permit.

Permits can be suspended or cancelled by the department if the permit:

  • was obtained on the basis of incorrect or misleading information
  • holder has contravened a condition of the permit
  • holder is not, or is no longer an appropriate person to hold a permit.

If it is considered that reasonable grounds exist for the suspension or cancellation of a permit, the permit holder will be given written notice by way of a show cause notice, that:

  • states the action proposed
  • states the grounds for proposing to take the action
  • outlines the facts and circumstances forming the basis for the grounds
  • if the permit is to be suspended the notice will state the proposed suspension period
  • invites the permit holder to show cause, within 28 days of the department giving a show cause notice notification, why the action should not be taken.

The permit holder is invited to present a written response, including any supportive documentation, to the department if they believe the proposed suspension or cancellation should not occur. The written response must be received within 28 days of the department giving notification of the show cause notice.

Failure to provide a written response within 28 days will result in further action being taken by the department to suspend or cancel the permit and requesting the permit return.

It is an offence to use a suspended or cancelled permit and enforcement officers may issue a fine for its use.

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Using interstate or overseas permits in Queensland

All overseas and interstate permits are valid for use in Queensland providing they are not expired, suspended or cancelled. Parking concessions are the same as ADPP parking concessions.

If a holder of an interstate permit resides permanently in Queensland, the permit holder must apply for a Queensland granted ADPP within 14 days of becoming a permanent Queensland resident.

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Using a Queensland issued permit interstate

ADPP holders may use their permit when travelling interstate. However some states, such as Queensland, may provide additional parking concessions. If travelling, permit holders are encouraged to contact the local jurisdiction in the state or territory in which you are travelling to clarify parking concessions. Further information is available online at www.disabilityparking.gov.au.

Red permit holders may use their permit when travelling interstate and must park according to the conditions on their permit.

Please note: When travelling interstate permit holders should check local arrangements for parking concessions.

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Cost and processing details

A non-refundable fee of $15.35 is required for a:

  • new application
  • 6 to 12 month permit holder applying for another permit
  • application for a 5 year permit when the previous permit has been expired for more than 3 months.

An application can not be processed without payment of the non-refundable fee.

Applications can be lodged at either a Transport and Main Roads customer service centre or mailed to: Transport and Main Roads, Disability Parking Permit Scheme, PO Box 525, Fortitude Valley Qld 4006.

Please note that mailed applications must include payment of the fee by money order or cheque. The money order or cheque must be made payable to Department of Transport and Main Roads (cash is unacceptable).

Notification of approval or refusal of a permit will usually be sent by mail, within approximately 28 days, of the application being received for processing. If approved, a permit will be posted to the postal or residential address detailed in the application.

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Contact details

For additional information or any questions about the scheme, please contact the department on 13 23 80b.

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Information for medical practitioners and occupational therapists

The medical practitioner or occupational therapist verifying a Disability Parking Permit application form must not be the applicant or an immediate family member.

Eligibility criteria for an ADPP

In Queensland, the Disability Parking Scheme is a mobility scheme. The eligibility criteria are based on a person's functional impairment to their ability to walk. It is not based on intellectual, psychiatric, cognitive or sensory impairment, unless in addition to this impairment, the person also has a severe impairment to their ability to walk.

To apply for an Australian Disability Parking Permit as an individual the applicant must be a Queensland resident and meet 1 of the following eligibility criteria:

  • be unable to walk and always require the use of a wheelchair
  • have their ability to walk severely restricted by a permanent medical condition or disability
  • have their ability to walk severely restricted by a temporary medical condition or disability.
A temporary medical condition or disability must be of at least 6 months duration, as certified by a doctor or occupational therapist.

New application forms

Medical practitioners and occupational therapists are able to complete the medical assessment section of the Disability Parking Permit form, for the grant of a disability parking permit to eligible patients.

The department has recently reviewed the Australian Disability Parking Permit Application (Individual) form (F4814) and made changes to the section that is completed by medical practitioners and occupational therapists.

To avoid applicants being inconvenienced, medical practitioners and occupational therapists should destroy all previous copies of the Australian Disability Parking Permit Scheme Application (Individual) form (F4814).

The new Australian Disability Parking Permit Application (Individual) form (F4814) November 2012 is now available. For your convenience, this form can be completed online and printed for signature. For new applications the doctor or occupational therapist must complete section 2 of this form.

Please note that the old form will continue to be accepted for a period of 3 months ending 31 January 2013. Any applications received after this date using the old form will not be accepted and will be returned to the applicant.

Red permit

Five year red permit holders will be sent an Invitation to Apply Notice 6 weeks before their permit expiry date. If the permit holder continues to meet the red permit eligibility criteria and requires another permit, their doctor or occupational therapist must complete section 2 of the Invitation to Apply notice. 

2010/2011 changes to the Disability Parking Permit Scheme

The Australian Government along with representatives from every state and territory undertook a process for increased harmonisation of disability parking schemes across Australia.

The outcome of this process was the development of new national eligibility criteria, minimum standards for parking concessions and the nationally recognised Australian Disability Parking Permit (ADPP) design.

The Queensland Government also protected the rights of existing 5 year red permit holders. Providing they continue to meet the red permit eligibility criteria, a red permit applicant will be granted another permit on expiry of their existing permit. As only existing 5 year red permit holders are entitled to retain a red permit, no new applications are being accepted. Temporary red permits are no longer issued. Once granted, 5 year red permit holders continue to have access to existing off-street parking concessions.

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Reporting alleged abuse of a Queensland Disability Parking Permit

Alleged misuse of a disability parking permit

Disability parking permits issued to individuals can be used on any car they may travel in. Permits granted to an organisation, however, must specify the vehicle the permit will be displayed on.

The permit must be displayed when the permit holder is parked in a disability parking space, and at some time while parked in the disability parking space, the permit holder must enter or exit the vehicle. 

A member of the public can report the alleged misuse of a Queensland Disability Parking Permit where a person doesn't appear to have an impairment to their ability to walk and is using a disability parking permit.

For the department to investigate a complaint in relation to the misuse of a Queensland issued Disability Parking Permit, you need to provide specific details, such as permit number, place, time, type and registration of vehicle and a brief description of the person. This information can be forwarded to the department via our contact us page.

Without this information, the department may not be able to properly identify and investigate the holder of the permit and take appropriate action.

Alleged misuse of a disability parking space by a non-permit holder

If a disability parking space is being used by a vehicle not displaying a Disability Parking Permit, the matter should be referred direct to the relevant local government or to the Queensland Police Service. Both local government and Queensland Police Service officers may issue infringement notices for the misuse of parking bays.

However, in the case of a privately owned car park (such as at a shopping centre) the matter should be referred to the property owner (via the centre management) for appropriate action.

bOperates Monday to Friday 8am – 5pm EST (GMT +10) excluding public holidays. Local call charge in Australia. Check with your service provider for call costs. For international callers phone +61 7 3834 2011 this service operates Monday to Friday 8.30am – 5pm EST (GMT +10) excluding public holidays.

Last updated
21 July 2014