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Taxi and limousine overview

What is a taxi service?

A taxi service is a demand responsive passenger service provided in a vehicle of no more than 11 seats (excluding driver) supported by electronic communication through a radio network, which can also be hailed by members of the public and may ply or stand for hire on a road.

The taxi industry provides unscheduled passenger transport services throughout specified taxi service areas.

The industry includes:

  • taxi drivers
  • taxi operators
  • taxi service licence owners
  • taxi booking companies.

Each segment of the taxi industry is required to meet standards specified by the Government through:

  • Driver Authorisation
  • Operator Accreditation
  • taxi service contracts (only in areas with population over 10,000).

In addition, all taxis are required to operate under a taxi service licence.

What is a taxi service licence?

A taxi service licence authorises the holder to provide a taxi service in a specific area subject to certain conditions.

A taxi service licence may be leased, sold or otherwise transferred, but only to an appropriately accredited operator.

The purpose of Taxi Service Licences is to ensure that communities served by taxis receive quality and innovative taxi services at a reasonable price

Other taxi-related information can be found:

What is a limousine service?

A limousine service is an unscheduled public passenger service by a luxury motor vehicle where the fare is decided before the journey begins. All travel must be pre-booked (with the exemption of the Brisbane airport rank).

What is a limousine service licence?

A limousine service licence authorises the holder to provide a limousine service in a specific area subject to certain conditions.

A limousine service licence may be leased, sold or otherwise transferred, but only to an appropriately accredited operator.

Other limousine-related information can be found:

Last updated
20 May 2016