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Natural disaster and drought assistance (registration and licensing)

In the event of a natural disasters or drought, we provide assistance for Queenslanders that are impacted. 

You may be eligible for our: 

Central, Southern and Western Queensland rainfall and flooding, 10 November to 3 December 2021

and

Wide Bay and Burnett affected by heavy rainfall and flooding, 7 to 10 January 2022

The Queensland Government has activated the Personal Hardship Assistance Scheme.

Notice is hereby given in accordance with section 180 of the Transport Operations (Road Use Management – Vehicle Registration) Regulation 2021 that the TMR Natural Disaster Assistance Package is activated in all areas where the Personal Hardship Assistance Scheme has been activated. Refer to the Queensland Reconstruction Authority website and map for affected areas:

  • Communities within Central, Southern and Western Queensland affected by rainfall and flooding, 10 November to 3 December 2021. This notice will be effective for a period of 3 months (inclusive) from 3 December 2021
  • Communities within the Wide Bay and Burnett affected by heavy rainfall and flooding, 7 to 10 January 2022. This notice will be effective for a period of 3 months (inclusive) from 11 January 2022.

Assistance will be available to persons who have their vehicle’s registration garaging address in an area where the Personal Hardship Assistance Scheme has been activated or have lost Approved Inspection Station (AIS) documents, drivers licence or current learner logbooks as a result of the natural disaster. 

Check our availability

For transport and motoring customer service centres availability and updates:

Natural disaster assistance package

We provide the following options for natural disaster assistance:

  • No administration surcharge for short term registration renewal periods
  • No registration renewal reinstatement fees
  • No replacement fees for standard issued number plates
  • No replacement fees for lost and/or damaged driver licence and photo identity cards
  • No replacement fees for lost and/or damaged:
    • public passenger transport driver authorisations
    • heavy vehicle work diaries
    • industry authorities including accreditation documentation and identity cards
    • books of certificates of inspection or modification certificates.

You may also be eligible for time extensions for disability parking permits and certificates of inspection.

If your infringement notice has been lost or damaged or if you have lost and/or damaged your number plates please contact us.

For more information, please refer to the natural disaster assistance package information bulletin.

In the event of a natural disaster, please also refer to the National Disaster Relief and Recovery Arrangements (NDRRA) summary and map or the Queensland Government disasters and emergencies page for more information on financial assistance arrangements in your area.

Drought assistance for primary producers

If you are a primary producer whose property has been drought declared, you may be eligible for drought assistance. This includes:

  • vehicle registration waivers, exemptions and concessions
  • certificate of inspection fee waivers
  • heavy vehicle permits and exemptions
  • permits for stock route grazing and droving. 

Find out more about transport-related drought assistance for primary producers

Last updated
19 January 2022