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Action summary with scripts

Figures are current as at 31 December 2020. 

Action summary

Of 41 total actions:

  • 14 actions are complete
  • 22 actions are in progress and on track
  • 4 actions are in progress but delayed
  • 1 action has not started. 

There are 4 short-term actions to be completed by 31 December 2018. Four of these are complete (100% complete).

There are 12 medium-term actions to be completed by 31 December 2020. Eight of these are complete (67% complete).

There are 2 long-term actions to be completed by 31 December 2022. One of these is complete (50%).

There are 23 ongoing actions to be completed over the life of the plan. One these is complete (4%).

Progress of all actions

Status of actions in the Disability Action Plan
Action status Number of actions
Action complete 14
Action in progress and on track 22
Action in progress but delayed 4
Action not started 1

Progress on short and medium-term actions

Actions grouped by length and progress
Action status and type Number of actions Percentage
Complete short-term actions 4 100%
In progress short-term actions 0 0%
Complete medium-term actions 8 55%
In progress medium-term actions 7 45%

Actions and statuses

Actions—Planning your journey
Action Implementation timeframe Deliverable summary Status
Publicise information on the TransLink website and MyTransLink app about accessibility features of bus stations, park 'n' rides, train stations and ferry terminals.  Medium

Website updated regularly to reflect improvements or changes to network infrastructure.

Accessibility pages refreshed and released in January 2021 to ensure information, including accessibility features of the network, is easy to find and consistent with other web pages. 

Two Auslan videos released on the TransLink website in February 2021. 

The Smart Ticketing Project will see improved information on stop/station accessibility features for customers, which will be available through the TransLink website and the new Customer Mobile App, once released.

 
 Completed
Improve the accessibility of the TransLink website, including expanding the use of Auslan. Ongoing

Two Auslan videos released on the TransLink website in February 2021 containing information about: 

  • useful accessibility features on the network
  • getting around the network with a mobility scooter. 
Action in progress and on track
Consider artificial intelligence applications in the provision of journey planner information. Ongoing Note – Implementation timeframe has changed from medium term to ongoing as this action forms part of a long term project.
Proof of Concepts to occur on digital solutions that will include artificial intelligence.
Action in progress and on track

Actions—Boarding Passenger Transport
Action Implementation timeframe Deliverable summary Status
Promote available resources and initiatives that assist people with disability and people with reduced mobility, to board at bus stops and stations with lead stop arrangements. Medium

Resources developed as part of new Auslan videos. 

Action complete
Consider artificial intelligence applications in the provision of journey planner information. Ongoing Note – Implementation timeframe has changed from medium term to ongoing as this action forms part of a long term project.
Proof of Concepts to occur on digital solutions that will include artificial intelligence.
Action in progress and on track

Actions—Working together
Action Implementation timeframe Deliverable summary Status
Promote available resources and initiatives that assist people with disability and people with reduced mobility, to board at bus stops and stations with lead stop arrangements. Medium

Resources developed as part of new Auslan videos. 

Action complete
Consider artificial intelligence applications in the provision of journey planner information. Ongoing Note – Implementation timeframe has changed from medium term to ongoing as this action forms part of a long term project.
Proof of Concepts to occur on digital solutions that will include artificial intelligence.
Action in progress and on track
Last updated
20 July 2021