Online services help

Browser or connection issues

• What browser or device are you using?
• Page not loading or slowly loading?
• Check registration status online not working?
• Check Rego App not displaying results? 

• More about browser or connection issues

Printing or viewing receipts and images

• I can't view or print receipts
• I don't have printer access, how can I get a copy of my receipt?
• View licence or change of address receipt
• View images such as infringements or documents

• More about printing and receipt issues

How to identify yourself online

Find out how to confirm your identity so you can log on.

Online services error messages

Check here for solutions to known service issues.

Check if your payment worked

You can use some online services to see if your payment online has worked.

Online access code

• Get an online access code
• I haven't received my online access code
• My code is not valid
• I have an expired online access code

• More about online access code requests

System outage times

Find when system outages are scheduled for online service maintenance.

Live help trial

Use our live help online chat to talk to customer service staff about your online service