Online services help
Fine and infringement enquiries
For all fine enquiries please contact the Queensland Revenue Office on 1300 360 610 from 8am to 5pm, Monday to Friday (excluding public holidays).
Browser or connection issues
Printing or viewing receipts and images
Email issues
How to identify yourself online
Find out how to confirm your identity so you can log on.
Online access code
Online services error messages
Check here for solutions to known service issues.
Check if your payment worked
You can use some online services to see if your payment online has worked.
System outage times
Find when system outages are scheduled for online service maintenance.
Live chat with us via Messaging
You can connect with us via text message or through a Messaging pop-up window in your browser.
Protecting your information
The Department of Transport and Main Roads recommends that you use an appropriate virus scanner to protect your information. Please refer to our disclaimer for more details.
- Last updated 21 May 2023