Customer service centres are delivering essential services only. To help keep Queenslanders and our people safe, we encourage you delay your visit or complete your transaction online. Face masks are required in all centres, in line with Queensland Health advice.
If your transaction is essential and you must visit us, we welcome all customers regardless of their vaccination status.
To help Queenslanders affected by the recent severe weather in Central, Southern and Western Queensland, and Wide Bay and Burnett natural disaster assistance may be available.
Visit the Queensland Reconstruction Authority website for more information on eligibility.
If you are having technical problems with our services, check the tips for common errors and issues before you contact us. View scheduled system outages.
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When you transact on this site you are agreeing to our terms and conditions.
A surcharge will apply for all credit transactions, using a credit or debit card.
The following services are not available online, but you can find more information about them on our website.
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