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Review of long distance passenger services

The Department of Transport and Main Roads is updating a previous review of long-distance passenger services, which will encompass regulated, non-regulated and government-subsidised bus, coach, rail and air services in regional Queensland.

This review will investigate market conditions and service levels and is expected to be delivered later this year.

The department regulates and in some cases subsidises passenger transport air services so that residents of rural and remote communities can access a range of services in larger centres.

Aims of the review

To determine the appropriate role of the government in facilitating the delivery of services, either through regulation and/or subsidies.

To provide recommendations to ensure value for money outcomes for the Queensland Government and the public without restricting commercial, long distance passenger transport markets.

To ensure regional communities continue to receive a reasonable level of access to essential services in major centres.

Who did we talk to?

Community and stakeholder consultation included:

  • more than 7200 surveys completed by air, coach and rail passengers
  • 73 formal submissions were received from a range of organisations including local government authorities, transport operators and business and industry groups. Of these submissions, 34 were received from local government authorities
  • feedback from 18 consultative forums held throughout Queensland, including forums held at Normanton, Cloncurry, Winton and Julia Creek.

Thank you to everyone who provided feedback.

Which services were under review?

Route Provider Subsidy Regulationi
Brisbane – Charleville: Westlanderii Queensland Rail tick X
Townsville – Mt Isa: Inlanderiii Queensland Rail tick X
Brisbane – Roma –Charleville Qantaslink X tick
Brisbane – Blackall –Barcaldine – Longreach Qantaslink X tick
Cairns – Horn Island Qantaslink X tick
Cairns – Weipa Qantaslink X tick
Townsville – Cloncurry – Mt Isa Qantaslink X tick
Cairns – Normanton – Mornington – Burketown – Doomadgee – Mt Isa Skytrans tick tick
Brisbane – Toowoomba – St George – Cunnamulla – Thargomindah Skytrans tick tick
Brisbane – Toowoomba - Charleville – Quilpie – Windorah – Birdsville – Bedourie – Boulia – Mount Isa Skytrans tick tick
Townsville – Winton – Longreach Regional Express tick tick
Townsville – Hughenden – Richmond – Julia Creek – Mt Isa Regional Express tick tick
Brisbane – Mt Isa Greyhound tick X
Brisbane – Charleville Greyhound tick X
Mt Isa – Townsville Greyhound tick X
Emerald – Mackay Mackay Transit tick X
Emerald – Rockhampton Greyhound tick X
Emerald – Longreach Greyhound tick X
Toowoomba – Rockhampton Toowoomba Transit tick X
Toowoomba – Cunnamulla Toowoomba Transit tick X
Toowoomba – Lightning Ridge Toowoomba Transit tick X
Collinsville – Bowen Bowen Transit tick X
Charters Towers – Townsville Douglas Coaches tick X
Cooktown Inland Route Country Road Coachlines tick X
Cooktown Coastal Route Country Road Coachlines tick X
Cairns – Kurumba Trans North Bus and Coach tick X

Biloela – Maryborough

Callide Coaches tick X
Biloela – Bundaberg Callide Coaches tick X

i Regulated routes are considered those that are declared to have market entry restrictions in place under Transport Operations (Passenger Transport) Act 1994
ii Includes associated Trainlink services
iii Includes associated Trainlink services

To view the long distance network download the long distance passenger services map.

Last updated
11 March 2019