Customer service centres
Customer service centres are delivering essential services only. To help keep Queenslanders and our people safe, we encourage you delay your visit or complete your transaction online. Face masks are required in all centres, in line with Queensland Health advice.
If your transaction is essential and you must visit us, we welcome all customers regardless of their vaccination status.
Natural disaster assistance
To help Queenslanders affected by the recent severe weather in Central, Southern and Western Queensland, and Wide Bay and Burnett natural disaster assistance may be available.
Visit the Queensland Reconstruction Authority website for more information on eligibility.