Skip links and keyboard navigation

Specific topics

On this page:

Aircare

This is a recorded service which operates 24 hours a day, 7 days a week.
To report a smoky vehicle call the smoky vehicle hotline.

Phone: 13 20 19

Aviation services

PT Services Branch (Aviation)
TransLink Division
Department of Transport and Main Roads
Level 1, 61 Mary Street
Brisbane Queensland 4000

Post:
PT Services Branch (Aviation)
Department of Transport and Main Roads
PO Box 50
Brisbane Queensland 4001

Phone: 13 74 68
Fax: 07 3338 4600f‡
Email: aviation@tmr.qld.gov.au

Cycling

Cycle and Pedestrian Area (CAPA)
Department of Transport and Main Roads
Level 2, 420 George Street,
T-Central
Fortitude Valley, Queensland 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4006

Phone: 07 3167 4402z‡

Disability Access (Public Transport)

Public Transport Policy Branch, TransLink Division
Department of Transport and Main Roads
Level 6, 420 George Street,
T-Central
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4006

Phone: 07 3338 4259z‡
Email: ptaccessible@tmr.qld.gov.au

Driver authorisation

Driver authorisation is a qualification that a driver of a motor vehicle providing a public passenger service must attain and maintain to operate the vehicle. The different categories of driver authorisation are taxi, limousine, general, scheduled and motorcycle tourist.

Industry Standards and Passenger Safety
Department of Transport and Main Roads
Level 1, 61 Mary Street
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
GPO Box 50
Brisbane, Queensland 4001

Phone: 07 3338 4994z‡
Fax: 07 3338 4640f‡
Email: ptstandards@tmr.qld.gov.au

Freight

Director (Multi-Modal Freight Policy)
Roads, Rail and Ports System Management
Department Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane, Queensland 4001

Intelligent Access Program

GPS Monitoring applications for Higher Mass Limits (HML) vehicles and other heavy vehicles.
General enquiries, technical advice and malfunction reporting.

Phone: 1300 753 427y‡
(1300 QLD IAPy‡)
Email: intelligent.access.program@tmr.qld.gov.au

Integrated Development Assessment System

Development Support
Planning Management
Department of Transport and Main Roads
Brisbane, Queensland 4000

Post:
Manager, (Development Support)
Planning Management
Policy and Planning Branch
Department of Transport and Main Roads
PO Box 213
Brisbane Queensland 4001

Phone: 07 3066 1456z‡
Fax: 07 3146 2008f‡
Email: developmentsupport@tmr.qld.gov.au

Operator accreditation

All operators of public passenger services are required to hold operator accreditation. This is to ensure that operators meet requirements relating to areas of safety, service delivery and business acumen and ensures operators are held accountable for complying with appropriate standards.

Industry Standards and Passenger Safety

Industry Standards and Passenger Safety
Department of Transport and Main Roads
Level 1, 61 Mary Street
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
GPO Box 50
Brisbane, Queensland 4001

Phone: 07 3338 4994z‡
Fax: 07 3338 4640f‡
Email: ptstandards@tmr.qld.gov.au

Personalised plates

For more information on personalised plates visit the website.

Phone: 13 63 56
Website: www.ppq.com.au

Ports

Director
(Rail & Ports Policy and GOC Oversight)
Roads, Rail and Ports System Management
Department of Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane, Queensland 4001

Q-RIDE registered service provider accreditation

Please contact the Q-RIDE unit if you are seeking accreditation as a registered service provider or if you are a current registered service provider and require information regarding your accreditation.

You can find information regarding Q-RIDE accreditation at the following links:

The following contact details are only for enquiries regarding Q-RIDE registered service provider accreditation.

Phone: 07 3253 4109z‡
Fax: 07 3253 4455f‡
Email: q-ride@tmr.qld.gov.au

For all other enquires (for example: licensing enquires) contact 13 23 80 or alternatively you can visit any Department of Transport and Main Roads customer service centre.

If you are a Q-RIDE student and have a complaint about a registered service provider, contact the provider in the first instance.

Rail System Development

Director (Rail System Development)
Roads, Rail and Ports System Management
Department of Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane Queensland 4001

Rail System Management

Director (Rail System Management)
Roads, Rails and Ports System Management
Department of Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane, Queensland 4001

Rail Safety Unit

Rail Safety Unit
Department of Transport and Main Roads
Fortitude Valley, Queensland 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4006

Road safety advisors

For listings of your local road safety advisors, please view the road safety in the community page.

School transport

For more information on the School Transport Assistance Scheme, the Code Of Conduct For School Children Travelling On Buses or the School Bus Upgrade Scheme, please contact your nearest TransLink Division office:

LocationOfficePostal addressPhoneFax
Brisbane (Brisbane northside) 69 Pineapple Street
Zillmere Qld 4034		 PO Box 156
Zillmere Qld 4034		 07 3863 9849z 07 3263 6188f
Cairns Corporate Tower
15 Lake Street
Cairns Qld 4870		 PO Box 6542
Cairns Qld 4870		 07 4040 6385z 07 4040 6380f
Gold Coast (including Brisbane south east) Southport Transit Centre
34-36 Railway Street
Southport Qld 4215		 PO Box 10420
Southport BC Qld 4215		 07 5630 8857z 07 5630 8858f
Ipswich (including Brisbane south and west) 2 Colvin Street
North Ipswich Qld 4305		 PO Box 631
Ipswich Qld 4305		 07 3813 8613z 07 3813 8605f
Mackay Cnr Endeavour and Industrial Streets
Mackay Qld 4740		 PO Box 62
Mackay Qld 4740		 07 4951 8313z 07 4951 8353f
Wide Bay / Burnett Bright Street
Maryborough Qld 4650		 PO Box 371
Maryborough Qld 4650		 07 4121 8315z 07 4121 8350f
Mooloolaba 1 Parkyn Parade
Mooloolaba Qld 4557		 PO Box 111
Mooloolaba Qld 4557		 07 5477 8400z 07 5477 8418f
Rockhampton 31 Knight Street
North Rockhamptom Qld 4701		 PO Box 5096
Red Hill Rockhampton Qld 4701		 07 4931 1539z 07 4922 8253f
South West 56-58 Gregory Street
Roma Qld 4455		 PO Box 126
Roma Qld 4455		 07 4622 9509z 07 4622 9533f
Darling Downs 1-5 Phillip Street
Toowoomba Qld 4350		 PO Box 629
Toowoomba Qld 4350		 07 4639 0727z 07 4639 0719f
Townsville 21-35 Leyland Street
Garbutt Qld 4814		 PO Box 7466
Garbutt BC 4814		 07 4758 7544z 07 4758 7511f

zLocal call — Higher rates may apply outside local area or from mobile phones.

fSTD charges may apply.

Taxi security camera system

Taxi Security Camera System
Department of Transport and Main Roads
Level 1, 61 Mary St
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
GPO Box 50
Brisbane, Queensland 4001

Phone: 07 3338 4062z‡
Fax: 07 3338 4640f‡
Email: taxi@translink.com.au

Taxi subsidy scheme

Taxi and Limousine Regulation Unit
Department of Transport and Main Roads
Level 1, 61 Mary St
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
PO Box 13347
Brisbane, Queensland 4003

Phone: 1300 134 755y‡
Fax: 07 3236 1579f‡
Email: TSSU@tmr.qld.gov.au

‡ If calling internationally replace '07' with '+61 7'.
zLocal call—higher rates may apply outside local area or from mobile phones.
fSTD charges may apply.
yCall surcharge will apply. Higher rates from mobile phones will apply.

Last updated
23 April 2013