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Specific topics

Aircare

This is a recorded service which operates 24 hours a day, 7 days a week.
To report a smoky vehicle call the smoky vehicle hotline.

Phone: 13 20 19

Aviation services

PT Services Branch (Aviation)
TransLink Division
Department of Transport and Main Roads
Level 1, 61 Mary Street
Brisbane QLD 4000

Post:
PT Services Branch (Aviation)
Department of Transport and Main Roads
PO Box 50
Brisbane QLD 4001

Phone: 13 23 80
Fax: (07) 3338 4600f
Email: aviation@tmr.qld.gov.au

Cycling

Cycling Programs
Department of Transport and Main Roads
Portfolio Investment and Programming
Level 4, Terrica Place
140 Creek Street
Brisbane QLD 4001

Post:
Department of Transport and Main Roads
GPO Box 1412
Brisbane QLD 4001

Phone: 13 23 80

Disability parking permits

Phone: 13 23 80

Disability access—public transport only

Public Transport Policy Branch, TransLink Division
Department of Transport and Main Roads
Level 6, 420 George Street,
T-Central
Brisbane QLD 4000

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley QLD 4006

Phone: (07) 3338 4259z
Email: ptaccessible@tmr.qld.gov.au

Driver authorisation

Driver authorisation is a qualification that a driver of a motor vehicle providing a public passenger service must attain and maintain to operate the vehicle. The different categories of driver authorisation are taxi, limousine, general, scheduled and motorcycle tourist.

Passenger Transport Authorisation
Department of Transport and Main Roads
Fortitude Valley QLD 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley QLD 4006

Phone: 13 23 80
Fax: (07) 3338 4640f
Email: ptstandards@tmr.qld.gov.au

Freight

Director (Multi-Modal Freight Policy)
Roads, Rail and Ports System Management
Department Transport and Main Roads
Brisbane QLD 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane QLD 4001

Intelligent Access Program

GPS monitoring applications for higher mass limits (HML) vehicles and other heavy vehicles.
General enquiries, technical advice and malfunction reporting.

Phone: 1300 753 427y
(1300 QLD IAPy)
Email: intelligent.access.program@tmr.qld.gov.au

Integrated Development Assessment System

Development Support
Planning Management
Department of Transport and Main Roads
Brisbane QLD 4000

Post:
Manager, (Development Support)
Planning Management
Policy and Planning Branch
Department of Transport and Main Roads
PO Box 213
Brisbane QLD 4001

Phone: (07) 3066 1456z
Fax: (07) 3146 2008f
Email: developmentsupport@tmr.qld.gov.au

Operator accreditation

All operators of public passenger services are required to hold operator accreditation. This is to ensure that operators meet requirements relating to areas of safety, service delivery and business acumen and ensures operators are held accountable for complying with appropriate standards.

Passenger Transport Authorisation
Department of Transport and Main Roads
Fortitude Valley QLD 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley QLD 4006

Phone: 13 23 80
Fax: (07) 3338 4640f
Email: ptstandards@tmr.qld.gov.au

Personalised plates

Find more information on personalised plates.

Phone: 13 63 56

Ports

Director
(Rail and Ports Policy and GOC Oversight)
Roads, Rail and Ports System Management
Department of Transport and Main Roads
Brisbane QLD 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane QLD 4001

Q-Ride registered service provider accreditation

Please contact the Q-Ride administrator if you are seeking accreditation as a registered service provider or if you are a current registered service provider and require information regarding your accreditation.

You can find information regarding Q-Ride accreditation at the following links:

The following contact details are only for enquiries regarding Q-Ride registered service provider accreditation.

Contact 13 23 80 for all other enquiries (for example licensing enquiries) or you can visit any Department of Transport and Main Roads customer service centre.

If you are a Q-Ride student and have a complaint about a registered service provider, you should contact the provider first.

Rail system development

Director (Rail System Development)
Roads, Rail and Ports System Management
Department of Transport and Main Roads
Brisbane QLD 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane QLD 4001

Rail system management

Director (Rail System Management)
Roads, Rails and Ports System Management
Department of Transport and Main Roads
Brisbane QLD 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane QLD 4001

Rail Safety Unit

Rail Safety Unit
Department of Transport and Main Roads
Fortitude Valley QLD 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley QLD 4006

Road safety advisors

Contact your local Road Safety Advisor:

  • about vacancies for school crossing supervisor positions
  • for information on road safety in your community
  • for road safety educational resources

South-east Queensland

Phone: 1300 360 135y—press '2' for road safety, then select one of the following areas:

Press 1 for Ipswich
Press 2 for Brisbane—south
Press 3 for Brisbane—north
Press 4 for Gold Coast
Press 5 for Sunshine Coast

Southern Queensland

Wide Bay: (07) 4153 7833z
Toowoomba: (07) 4617 7412z
Warwick/South West: (07) 4661 6706 or (07) 4661 6707z

Central Queensland

Gladstone: (07) 4973 5108z
Rockhampton: (07) 4931 1651z

Northern Queensland

Cairns: (07) 4045 8516z
Townsville: (07) 4758 7505z

School transport

For more information on the School Transport Assistance Scheme, the Code of conduct for school Children travelling on buses or the School Bus Upgrade Scheme, please contact your nearest TransLink Division office:

Location Office Postal address Phone Fax
Carseldine (Brisbane north side) Building B-3
532 Beams Road
Carseldine QLD 4034
GPO Box 1412
Brisbane QLD 4001
(07) 3863 9849z (07) 3863 9812f
Cairns Corporate Tower
15 Lake Street
Cairns QLD 4870
PO Box 6542
Cairns QLD 4870
(07) 4045 7085z (07) 4045 7080f
Gold Coast (including Brisbane south east) Southport Transit Centre
34–36 Railway Street
Southport QLD 4215
PO Box 10420
Southport BC QLD 4215
(07) 5585 1857z (07) 5585 1858f
Ipswich (including Brisbane south and west) 2 Colvin Street
North Ipswich QLD 4305
PO Box 631
Ipswich QLD 4305
(07) 3813 8613z (07) 3813 8605f
Mackay Level 3, 44 Nelson Street
Mackay QLD 4740
PO Box 62
Mackay QLD 4740
(07) 4951 8673z (07) 4951 8678f
Maryborough (Wide Bay/Burnett) Bright Street
Maryborough QLD 4650
PO Box 371
Maryborough QLD 4650
(07) 4122 6115z (07) 4122 6150f
Maroochydore 131 Sugar Road
Maroochydore QLD 4558
PO Box 111
Mooloolaba QLD 4557
(07) 5452 1800z (07) 5452 1818f
Rockhampton 31 Knight Street
North Rockhampton QLD 4701
PO Box 5096
Red Hill Rockhampton QLD 4701
(07) 4931 1539z (07) 4922 8253f
Roma (South West) 56–58 Gregory Street
Roma QLD 4455
PO Box 126
Roma QLD 4455
(07) 4622 9509z (07) 4622 9533f
Toowoomba (Darling Downs) 1–5 Phillip Street
Toowoomba QLD 4350
PO Box 629
Toowoomba QLD 4350
(07) 4639 0727z (07) 4639 0719f
Townsville 21–35 Leyland Street
Garbutt QLD 4814
PO Box 7466
Garbutt BC QLD 4814
(07) 4758 7544z (07) 4758 7511f

zLocal call—higher rates may apply outside local area or from mobile phones.

fSTD charges may apply.

 

Personalised Transport Industry

Personalised Transport Industry
Department of Transport and Main Roads
TransLink Division
Brisbane QLD 4000

Post:
Personalised Transport Industry
Department of Transport and Main Roads
GPO Box 50
Brisbane QLD 4001

Taxi security camera system

Taxi Security Camera System
Department of Transport and Main Roads
Level 1, 61 Mary St
Brisbane QLD 4000

Post:
Department of Transport and Main Roads
GPO Box 50
Brisbane QLD 4001

Phone: (07) 3338 4461z
Fax: (07) 3338 4161f
Email: personalised.transport@translink.com.au

‡If calling internationally replace (07) with '+61 7'.
zLocal call—higher rates may apply outside local area or from mobile phones.
fSTD charges may apply.
yCall surcharge will apply. Higher rates from mobile phones will apply.
 
 
Last updated
04 February 2015