Access keys and skip links

Specific topics

Aircare

This is a recorded service which operates 24 hours a day, 7 days a week.
To report a smoky vehicle call the smoky vehicle hotline.

Phone: 13 20 19b

Aviation services or projects

Aviation and Regional Transport Management Unit

Aviation and Regional Transport Management Unit
Department of Transport and Main Roads
Level 3, 140 Creek Street
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
GPO Box 213
Brisbane, Queensland 4001

Phone: 07 3146 1563z
Fax: 07 3146 1838f
Email: aviation@tmr.qld.gov.au

Cycling

Cycle and Pedestrian Area (CAPA)
Department of Transport and Main Roads
Level 2, 420 George Street,
T-Central
Fortitude Valley, Queensland 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4006

Phone: 07 3167 4402z
Email: cycles@tmr.qld.gov.au

Disability Access (Public Transport)

Public Transport Policy Branch
Department of Transport and Main Roads
Level 6, 420 George Street,
T-Central
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4006

Phone: 07 3146 4557z
Email: ptaccessible@tmr.qld.gov.au

Driver authorisation

Driver authorisation is a qualification that a driver of a motor vehicle providing a public passenger service must attain and maintain to operate the vehicle. The different categories of driver authorisation are taxi, limousine, general, scheduled and motorcycle tourist.

Industry Standards and Passenger Safety
Department of Transport and Main Roads
Level 1, 420 George Street, T-Central
Fortitude Valley, Queensland 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4006

Phone: 07 3167 4486z
Fax: 07 3236 0958f
Email: ptstandards@tmr.qld.gov.au

Freight

Director
(Multi-Modal Freight Policy)
Rail, Ports and Freight Division
Department Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane, Queensland 4001

Intelligent Access Program

GPS Monitoring applications for Higher Mass Limits (HML) vehicles and other heavy vehicles.
General enquiries, technical advice and malfunction reporting.

Phone: 1300 753 427y
(1300 QLD IAPy)
Email: intelligent.access.program@tmr.qld.gov.au

Integrated Development Assessment System

Development Support
Planning Management Branch
Department of Transport and Main Roads
Brisbane, Queensland 4000

Post:
Manager, (Development Support)
Planning Management Branch
Department of Transport and Main Roads
PO Box 213
Brisbane, Queensland 4001

Phone: 07 3146 1456z
Fax: 07 3146 2008f
Email: developmentsupport@tmr.qld.gov.au

Operator accreditation

Industry Standards and Taxi Services

Industry Standards and Taxi Services
Department Transport and Main Roads
Level 4, 420 George St,
T-Central
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4000

Phone: 07 3167 4486z
Fax: 07 3236 0958f
Email: PTStandards@tmr.qld.gov.au

Personalised plates

For more information on personalised plates visit the website.

Phone: 13 63 56b
Website: www.ppq.com.au

Ports

Director
(Rail & Pors Policy and GOC Oversight)
Rails, Ports and Freight Division
Department of Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane, Queensland 4001

Q-RIDE registered service provider accreditation

Please contact the Q-RIDE unit if you are seeking accreditation as a registered service provider or if you are a current registered service provider and require information regarding your accreditation.

You can find information regarding Q-RIDE accreditation at the following links:

The following contact details are only for enquiries regarding Q-RIDE registered service provider accreditation.

Phone: 07 3253 4109z
Fax: 07 3253 4455f
Email: q-ride@tmr.qld.gov.au

For all other enquires (for example: licensing enquires) contact 13 23 80 or alternatively you can visit any Department of Transport and Main Roads customer service centre.

If you are a Q-RIDE student and have a complaint about a registered service provider, contact the provider in the first instance.

Rail investment

Director
(Rail Investment)
Rails, Ports and Freight Division
Department of Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane, Queensland 4001

Rail Contract Management

Director
(Rail Contract Management)
Rails, Ports and Freight Division
Department of Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane, Queensland 4001

Rail Corridor Management

Director
(Rail Corridor Management)
Rails, Ports and Freight Division
Department of Transport and Main Roads
Brisbane, Queensland 4001

Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane, Queensland 4001

Rail Safety Unit

Rail Safety Unit
Department of Transport and Main Roads
Fortitude Valley, Queensland 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4006

Road safety advisors

Email: roadsafety@tmr.qld.gov.au

For listings of your local road safety advisors, please view the road safety in the community page.

School transport

For more information on the School Transport Assistance Scheme, the Code Of Conduct For School Children Travelling On Buses or the School Bus Upgrade Scheme, please contact your nearest school transport office:

LocationOfficePostal addressPhoneFax
Brisbane (Brisbane northside) 69 Pineapple Street
Zillmere Qld 4034
PO Box 156
Zillmere Qld 4034
07 3863 9849z 07 3263 6188f
Cairns Corporate Tower
15 Lake Street
Cairns Qld 4870
PO Box 6542
Cairns Qld 4870
07 4040 6385z 07 4040 6380f
Gold Coast (including Brisbane south east) Southport Transit Centre
34-36 Railway Street
Southport 4215
PO Box 10420
Southport BC Qld 4215
07 5630 8857z 07 5630 8858f
Ipswich (including Brisbane south and west) 2 Colvin Street
North Ipswich Qld 4305
PO Box 631
Ipswich Qld 4305
07 3813 8613z 07 3813 8605f
Mackay Bright Street
Maryborough Qld 4650
PO Box 371
Maryborough Qld 4650
07 4951 8313z 07 4951 8353f
Maryborough 31 Knight Street
North Rockhampton Qld 4701
PO Box 5096
Red Hill Rockhampton Qld 4701
07 4121 8315z 07 4121 8350f
Mooloolaba 1 Parkyn Parade, Old Pilot Station
Mooloolaba Qld 4557
PO Box 111
Mooloolaba Qld 4557
07 5477 8400z 07 5477 8418f
Rockhampton 56-58 Gregory Street
Roma Qld 4455
PO Box 5096
Red Hill Qld 4701
07 4931 1539z 07 4922 8253f
Roma 56-58 Gregory Street
Roma Qld 4455
PO Box 126
Roma Qld 4455
07 4622 9509z 07 4622 9533f
Toowoomba Corner Clopton Street and Phillip Street
Toowoomba Qld 4350
PO Box 645
Toowoomba Qld 4350
07 4639 0854z 07 4639 0719f
Townsville 21-35 Leyland Street
Garbutt Qld 4814
PO Box 7466
Garbutt BC 4814
07 4758 7534z 07 4758 7511f

zLocal call — Higher rates may apply outside local area or from mobile phones.

fSTD charges may apply.

Taxi security camera system

Taxi Security Camera System
Department Transport and Main Roads
Level 1, 420 George St,
T-Central
Fortitude Valley, Queensland 4006

Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley, Queensland 4006

Phone: 07 3167 4380z
Fax: 07 3236 1642f
Email: taxisecuritycameras@tmr.qld.gov.au

Taxi subsidy scheme

Taxi and Limousine Transport Unit
Department Transport and Main Roads
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
PO Box 13347
Brisbane, Queensland 4003

Phone: 1300 134 755y
Fax: 07 3236 1579f
Email: TSSU@tmr.qld.gov.au

Vision Impairment Travel Pass Scheme

To find out more about concessions and accessibility policies on public transport please contact us.

Industry Standards and Taxi Branch
Department of Transport and Main Roads
Brisbane, Queensland 4000

Post:
Department of Transport and Main Roads
PO Box 13347
Brisbane, Queensland 4003

Phone: 1300 134 755y
Fax: 07 3236 1579f
Email: TSSU@tmr.qld.gov.au

‡ If calling internationally replace '07' with '+61 7'.
zLocal call — Higher rates may apply outside local area or from mobile phones.
fSTD charges may apply.
yCall surcharge will apply. Higher rates from mobile phones will apply.

Last updated: 13 May 2010