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Smartcard delivery over the holiday period

Please note: There may be some delays to the delivery of smartcards such as licences, Adult Proof of Age Cards and other correspondence over the holiday period. All smartcards ordered between 12 December 2016 and 3 January 2017 may take up to 21 days to arrive. Keep your receipt as proof of licence authority until it arrives.

If you are having technical problems with our services, check the tips for common errors and issues before you contact us.

Last updated
14 December 2016

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