Online services

Please note: A text message scam has been identified by the Department of Transport and Main Roads. The department does NOT send out any BPAY reference numbers for any transaction in text messages. Please do NOT use any BPAY reference numbers for licence renewal in text messages. Only use BPAY reference numbers from official departmental correspondence.

Transport and Main Roads allows customers to perform a number of services online.

How can we help you today?

Change of address

• Change your customer address online.
• Watch the change of address tutorial if you need help to use this service.

This will change your residential and postal address for Transport and Main Roads services, including your:

• driver or marine licence/s
• registration/s
• industry authorities
• adult proof-of-age (18+) card. 

You can only change your address as an individual.

Contact us if you would like to change the:

• address of your business or organisation
• garaging address if it is different to your residential address. 

Renewals and payments 

• Renew your driver licence.
• Renew your registration without changes by payment reference number. 
• Renew your registration with changes. 
  (Note: you can use this service to renew your rego with or without changes when you don't have a payment reference number).
  • The changes that can be made are
    • length of time of the registration
    • compulsory third party (CTP) insurer
    • GST input tax credit entitlement.
• Renew registration for multiple vehicles at once.
• Get a quote for a new registration or registration renewal.
• Pay a customer invoice/statement by payment reference number.

Other registration and licensing services

• Change your compulsory third party (CTP) insurer and/or input tax credit entitlement.
• Verify a marine licence.
• Replace a registration certificate/label.   

Notify us

• Tell us if you have a medical condition which may affect your ability to drive safely. 
  (Note: also use this to notify us of a change to an existing medical condition).
• Make a demerit point enforcement choice (for an Accumulation of Demerit Points Notice to Choose).
• Report a smoky vehicle.

Fines and infringements

• Pay a camera detected offence notice.
• Pay a fine/infringement notice by payment reference number.
• Pay a fine/infringement notice that was issued in person.

(Note: Manually issued infringement notices require processing by both the issuing authority and Transport and Main Roads before it can be paid online. As a result, your notice will not be registered on our system until at least 7 days after it was issued. Most will be on the system by 21 days from the date issued. If your fine is not available in our system after this time, please consider other payment options listed on the infringement notice to ensure the fine is paid by the due date.

To use this service, you will need your:

• Queensland driver licence number, Queensland 18+/adult proof of age card number or a Queensland Customer Reference Number (if known)
• infringement notice number.

If you don't have a Queensland driver licence:

• you may be able to obtain a Customer Reference Number (CRN) to pay your fine by contacting us on 13 23 80
• the fine must already be on our records before we can release the CRN so please note the processing delay described above
• do not contact us earlier than 7 days after the notice was issued
• due to identification requirements, we are only able to release the CRN by phone and only to the person specified on the infringement notice.

If you do not have your infringement notice number, this may also be provided via phone for payment online).

Tests, bookings and appointments

• Book a driving test.
• Reschedule or update a driving test booking.
• Swap 2 driving test bookings.
• Book a vehicle inspection. 
• Reschedule or update a vehicle inspection booking.
• Swap 2 vehicle inspection bookings.
• Practice the road rules test (general, motorcycle or heavy vehicle).
  (Note: You can use these online practice tests to prepare before applying for your licence).
• Practice or complete the hazard perception test.
  (Note: The hazard perception test must be completed before graduating from a P1 provisional to a P2 provisional or open licence).

Heavy vehicle programs

• Enrol in the Intelligent Access Program for Higher Mass Limits.
• Generate an excess mass conditions report.

Your online services information

You can view your past:

• services online access
• receipts and confirmations.