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Q-Ride registered service providers

Q-Ride's focus is to improve the quality of motorcycle learner rider training, boost education and awareness and enhance road safety. Only Q-Ride registered service providers can provide Q-Ride training and assessment to learner motorcycle riders. If the Q-Ride registered service provider is not an accredited rider trainer, they must employ a person who is an accredited rider trainer to deliver the Q-Ride training and assessment.

Apply to become a Q-Ride registered service provider

To apply to become a Q-Ride registered service provider you need to:

Read the new application information sheet which will assist you to prepare a submission.

Submit your application

By post

Mail your Q-Ride registered service provider application, submission and criminal history check receipt to:

Department of Transport and Main Roads
Q-Ride Administrator
PO Box 673
Fortitude Valley Qld 4006

By email

Submit an electronic copy of your Q-Ride registered service provider application, submission and criminal history check receipt to q-ride@tmr.qld.gov.au.

 

Nominating a person to sign Q-Ride competency declarations

To nominate an accredited rider trainer to sign Q-Ride competency declarations, the registered service provider must complete a nominated officer for Q-Ride competency declarations form (F4233) (PDF, 49KB).

 

Renew your Q-Ride registration

To continue as a Q-Ride registered service provider you must renew your Q-Ride registered service provider registration at least 28 days before it expires.

You cannot provide Q-Ride training and assessment if your registration is expired.

To renew your registration you must:

  • complete the Q-Ride registered service provider renewal application form (F3946) (PDF, 59KB)
  • submit a new letter of authority for all off-road training and assessment areas
  • pay a criminal history check fee for each person listed in the application at a Department of Transport and Main Roads Customer Service Centre who will undertake the police criminal history check on your behalf (a Police Certificate supplied by the applicant is not acceptable).

Read more information on renewing your Q-Ride registered service provider registration.

Submit your application

By post

Mail your Q-Ride registered service provider renewal application, letter of authority (if applicable) and receipt for the criminal history check to:

Department of Transport and Main Roads
Q-Ride Administrator
PO Box 673
Fortitude Valley Qld 4006

By email

Submit an electronic copy of your Q-Ride registered service provider renewal application, letter of authority (if applicable) and receipt for the criminal history check receipt to q-ride@tmr.qld.gov.au.

 

Cancel your Q-Ride registration

Q-Ride registered service providers who want to cancel their registration must keep their learner’s training records for at least 2 years from the date the record was made. The training records must be kept in a secure storage place and be accessible for inspection by the department.

To cancel your registration you must mail the following documents:

  • a signed letter of surrender of registration—including the date of surrender and address of the secure storage place
  • your Q-Ride Certificate of Registration
  • all unused Q-Ride certificates (competency declaration)
  • evidence of the request to remove all advertising

Read more information on cancelling your Q-Ride registered service provider registration.

Submit your cancellation

Mail your cancellation documents to:

Department of Transport and Main Roads
Q-Ride Administrator
PO Box 673
Fortitude Valley Qld 4006

 

Q-Ride audits

Q-Ride registered service providers must undergo yearly audits. Q-Ride auditors, are approved by the department, conduct audits according to Q-Ride audit guidelines and each auditor sets their own fee.

Audits provide the department assurance that registered service providers are adhering to their approved Q-Ride training program and any other conditions of registration. It also ensures scheme outcomes are being achieved and identifies areas for improvement. An auditor can apply to be included on the Q-Ride Auditor register form (F4060) (PDF, 44KB).

Read more on being approved as a Q-Ride auditor and to be included on the Q-Ride auditors register or contact your nearest Q-Ride auditor.

 

Find a Q-Ride registered service provider

Contact your nearest Q-Ride registered service provider for locations, training and costs.

 

Q-Ride enquiries

The Department of Transport and Main Roads is responsible for Q-Ride accreditation and can be contacted by email q-ride@tmr.qld.gov.au

For more information

Further information and resources are available below: 

Additional application forms

Related legislation

 

Last updated
25 March 2014