The Department of Transport and Main Roads Queensland values your feedback. We aim to respond as quickly as possible. In most cases, this will be within 15 working days. If your issue is complex or involves a human rights complaint, a more detailed investigation may be needed. This may take up to 45 working days and we will keep you informed of the progress, if needed.
If your request is urgent, please contact us by phone.
If your enquiry is related to public transport, please contact Translink directly on 13 23 30.
Call 13 19 40 to report a road incident, hazard, pothole or signal fault. You can also use this number to ask for help if you've been involved in a minor traffic incident or breakdown on a major Queensland road.
Please use our Road Lookup service to confirm who owns the road, to ensure your enquiry is directed to the correct government agency.
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The Department of Transport and Main Roads is collecting your personal details for the purpose of responding to your feedback. Your information will not be disclosed to any third party without your consent unless required or authorised to do so by law.
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