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Department of Transport and Main Roads

Long distance air services

To ensure that regional and remote Queensland communities have access to essential services such as health, education and employment, we regulate select air services.

We regulate services where demand is too low for the route to be commercially viable for the operators. Through regulation and service contracts with delivery partners, we deliver reliable air services with capped maximum fares to 23 regional Queensland communities.

An extensive, competitive open tender process was held during 2021 and starting 1 January 2022:

  • some regional air routes are operated by a new operator
  • some timetables have changed.

View the regional air services map.

Regulated air services—effective from January 2022

Route name Route details Operator
(from 1 January 2022)
Central 1 Brisbane–Roma–Charleville Regional Express (REX)
Central 2 Brisbane–Barcaldine/Blackall–Longreach QantasLink
Western 1 Brisbane–Toowoomba–St George–Cunnamulla–Thargomindah Regional Express (REX)
Western 2 Brisbane–Toowoomba–Charleville–Quilpie–Windorah–Birdsville–Bedourie–Boulia–Mount Isa
Regional Express (REX)
Northern 1 Townsville–Winton–Longreach Regional Express (REX)
Northern 2 Townsville–Hughenden–Richmond–Julia Creek–Mount Isa Regional Express (REX)
Gulf* Cairns–Normanton–Mornington Island–Burketown–Doomadgee–Mount Isa Regional Express (REX)

*Gulf route may stop at Karumba during the wet season.


Contact our service delivery partners for bookings and information:

Our service delivery partners control all operational matters, including check-in, boarding, in-flight services and baggage services.

The maximum price caps are made by agreement between the Department of Transport and Main Roads and the operators. All fares below the maximum fare price are at the discretion of the operator.

Contact us

We are always looking at ways to improve services. You can provide feedback through:

  • annual community forums
  • customer satisfaction surveys—provided on-board flights
  • directly to the operators
  • directly to the department.

Contact us with any questions you have about regulated air services in Queensland:

More information

Last updated 7 May 2024