The Department of Transport and Main Roads Queensland values your feedback. We aim to respond as quickly as possible. In most cases, this will be within 15 working days. If your issue is complex or involves a human rights complaint, a more detailed investigation may be needed. This may take up to 45 working days and we will keep you informed of the progress, if needed.
If your request is urgent, please contact us by phone.
Reporting a road incident or fault
Call 13 19 40 to report a road incident, hazard, pothole or signal fault. You can also use this number to ask for help if you've been involved in a minor traffic incident or breakdown on a major Queensland road.
Before contacting us about a road
Please use our Road Lookup service to confirm who owns the road, to ensure your enquiry is directed to the correct government agency.