Specific topics
Aircare
This is a recorded service which operates 24 hours a day, 7 days a week.
To report a smoky vehicle call the smoky vehicle hotline.
Aviation services - regulated routes contracts
Passenger Transport Services Branch (Aviation)
Translink Division
Department of Transport and Main Roads
Level 1, 61 Mary Street
Brisbane QLD 4000
Post:
Passenger Transport Services Branch (Aviation)
Department of Transport and Main Roads
PO Box 50
Brisbane QLD 4001
Cycling
Cycling Programs
Department of Transport and Main Roads
Portfolio Investment and Programming
Level 14, 61 Mary Street
Brisbane QLD 4000
Post:
Department of Transport and Main Roads
GPO Box 1412
Brisbane QLD 4001
Disability parking permits
Phone: 13 23 80
Disability access—public transport only
Post:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley QLD 4006
Driver authorisation
A driver authorisation is required by drivers of motor vehicles used to provide a public passenger service, unless an exemption applies. A driver must hold a driver authorisation that authorises the holder for the kind of public passenger service being provided.
If you require more information on driver authorisation, please contact your nearest Translink Passenger transport office.
Freight
Director (Multi-Modal Freight Policy)
Roads, Rail and Ports System Management
Department Transport and Main Roads
Brisbane QLD 4001
Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane QLD 4001
Intelligent Access Program
GPS monitoring applications for higher mass limits (HML) vehicles and other heavy vehicles.
General enquiries, technical advice and malfunction reporting.
Operator accreditation
Operators of road-based public passenger services (other than a taxi service or booked hire service) are required to hold operator accreditation. Accredited operators are held accountable for complying with appropriate standards and must meet requirements relating to safety and service delivery.
If you require more information on operator accreditation, please contact your nearest Translink Passenger transport office.
Ports
Director
(Rail and Ports Policy and GOC Oversight)
Roads, Rail and Ports System Management
Department of Transport and Main Roads
Brisbane QLD 4001
Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane QLD 4001
Q-Ride registered service provider accreditation
Please contact the Q-Ride administrator if you are seeking accreditation as a registered service provider or if you are a current registered service provider and require information regarding your accreditation.
You can find information regarding Q-Ride accreditation at the following links:
The following contact details are only for enquiries regarding Q-Ride registered service provider accreditation.
Contact 13 23 80 for all other enquiries (for example licensing enquiries) or you can visit any Department of Transport and Main Roads customer service centre.
If you are a Q-Ride student and have a complaint about a registered service provider, you should contact the provider first.
Rail system development
Director (Rail System Development)
Roads, Rail and Ports System Management
Department of Transport and Main Roads
Brisbane QLD 4001
Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane QLD 4001
Rail system management
Director (Rail System Management)
Roads, Rails and Ports System Management
Department of Transport and Main Roads
Brisbane QLD 4001
Post:
Department of Transport and Main Roads
GPO Box 1549
Brisbane QLD 4001
Rail Safety Policy Unit
Rail Safety Policy Unit
Department of Transport and Main Roads
Brisbane QLD 4000
Post:
Department of Transport and Main Roads
GPO Box 2595
Brisbane QLD 4001
Road safety advisors
Contact your local Road Safety Advisor:
- about vacancies for school crossing supervisor positions
- for information on road safety in your community
- for road safety educational resources
South-east Queensland
Phone: 1300 360 135 - then select from the following options:
Press ‘1’ for Brisbane Southside, Redlands, Ipswich and surrounding areas
Press ‘2’ for Scenic Rim, Logan, Gold Coast and surrounding areas
Press ‘3’ for Brisbane North, Indooroopilly, Redcliffe and surrounding areas
Press ‘4’ for Sunshine Coast, Caboolture, Somerset region and surrounding areas
Southern Queensland
Wide Bay: (07) 4153 7836
Toowoomba: (07) 4617 7412or (07) 4617 7413
Warwick/South West: (07) 4661 6706
Central Queensland
Gladstone: (07) 4973 5108
Rockhampton: (07) 4931 1651
Northern Queensland
Cairns: (07) 4045 8516
Townsville: (07) 4758 7505
School transport
For more information on the School Transport Assistance Scheme, the Code of conduct for school Children travelling on buses or the School Bus Upgrade Scheme, please contact your nearest Translink School transport office.
Personalised Transport Industry
Personalised Transport Industry
Department of Transport and Main Roads
Translink Division
Brisbane QLD 4000
Post:
Personalised Transport Industry
Department of Transport and Main Roads
GPO Box 50
Brisbane QLD 4001
Taxi security camera system
Taxi Security Camera System
Department of Transport and Main Roads
Level 1, 61 Mary St
Brisbane QLD 4000
Post:
Department of Transport and Main Roads
GPO Box 50
Brisbane QLD 4001
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