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National Disability Insurance Scheme

About the NDIS

The National Disability Insurance Scheme (NDIS) will transform the way Queenslanders with disability are supported and change the way disability services are funded and delivered.

Under the scheme, Queenslanders with disability will have choice and control over how they access support and who delivers them. They will also have certainty that they will be supported throughout their lifetime to achieve their personal goals. 

The Australian and Queensland Governments recently signed a Bilateral Agreement, which outlines when the NDIS will be available in each Queensland region over the 3-year transition period.

The NDIS will have an effect on some of our programs.

School Transport Assistance Program for Students with Disability

Students with disability will continue to receive transport assistance to travel to and from school when the NDIS is introduced in Queensland.

The NDIS will not disrupt existing services for eligible students. The Queensland Government will also continue to provide school transport assistance for students with disability who are NOT eligible to receive funding via the NDIS.

For more information about the School Transport Assistance Program, and to check your eligibility, visit the Education and Training website.

Taxi Subsidy Scheme – changes announced July 2017

People who lost their eligibility to the Queensland Taxi Subsidy Scheme (TSS) because they transitioned to the Commonwealth National Disability Insurance Scheme will have their TSS membership restored until the end of June 2019.

Taxi Subsidy Scheme – frequently asked questions

  • When do I get TSS back?
    It is hoped to have new TSS membership cards out to all reinstated members by 11 August 2017.
  • Do I need to reapply
    No. The Queensland Government is working to make this process automatic. Your new TSS card will be sent to you in the mail.
  • Why is this happening
    The Queensland Government is aware of concerns raised by some former TSS customers and the Queensland Disability Network (QDN) about accessing support for transport purposes under there NDIS.  
    It is important that people with disabilities are not put at a transport cost disadvantage.  That is why government has decided to provide the TSS as an ‘in-kind’ contribution to the NDIS until mid-2019. During this time, TMR will continue to work with DCCSDS and the NDIA to ensure these issues are investigated and resolved as a priority.
  • Will I be eligible for TSS subsidies for taxi trips that I took during the period that my TSS membership was cancelled
    No. Retrospective reimbursement will not be provided. Contributions for trips taken during this period will depend on your NDIS Plan.  For further details, please contact NDIS on 1800 800 110.
  • I haven’t got NDIS yet, but it is coming to my area soon. What should I do?
    NDIS provides benefits to people with disabilities.  The Queensland Government recommends that you proceed with applying for and developing an NDIS Plan.  
    Subject to the usual rules, your TSS eligibility will continue to the end of June 2019.  The Queensland Government will continue to make the TSS available to NDIS participants on an ‘in-kind’ basis during this period.
  • I need to know more. Who can I talk with about this?
    You can contact NDIS on 1800 800 110 or the TSS on 1300 134 755.
  • I’m not eligible for NDIS. How will this affect me?
    There will be no changes to your TSS membership.
  • Will I be able to use my new TSS card straight away?
    Yes. Your new TSS card will be active when you receive it.
  • How much TSS can be paid?
    TSS pays half of members’ taxi fares, up to a maximum fare of $50.  There is no limit on the number of taxi journeys members make take to attract the subsidy.  The subsidy is paid to taxi drivers – members have no additional costs.

You can find more information about the TSS and your eligibility on the TransLink website

Disability parking permit scheme

No changes will be made to the Disability parking permit scheme when the NDIS is introduced in Queensland. Current arrangements for this scheme will be maintained. 

You can find more information on this scheme, and check your eligibility, on the Queensland Government website

Public transport concessions for people with disability

There will be no change to concessions on public transport for people with disability when the NDIS is introduced in Queensland. TransLink will continue to ensure concessions are provided for disabled persons travelling on public transport in Queensland when the NDIS is introduced.

You can find more information about public transport concessions for people with disability, and check your eligibility, on the TransLink website.

More information about the NDIS

You can find out more about the NDIS via:

  • the NDIS website 
  • the Queensland NDIS e-newsletter 
  • the NDIS hotline on 1800 800 110 available Monday to Friday, 8am to 8pm. 
    • For people with hearing or speech loss call TTY 1800 555 677
    • For speak and listen 1800 555 727
    • For people who need help with English call TIS 131 450.

For information about current services for Queenslanders with disability, visit the Queensland Government website or call 13 QGOV (137 468).

Last updated
18 July 2017