Project stakeholders may include individuals, groups, communities and organisations that are likely to be affected by, or have an interest in, a projects outcome or processes.Note: When managing a project, stakeholders can be broadly identified as internal or external to the project. Internal stakeholders, such as the customer or sponsor, have a clear governance role and means of influencing the project. External stakeholders may influence key aspects of the project and may be engaged by the project team to test the acceptability of the project and its deliverables to end users and the community. A range of engagement mechanisms may be employed to engage stakeholders including meetings, focus groups and stakeholder reference groups.
- Communicate expectations throughout the projects life and advise of potential impacts, issues and opportunities.
- Respond to approaches and proposals.
Where a stakeholder represents group interests in a project, it is beneficial for them to:
- actively engage with the project, using the mechanisms established, to ensure their views are fully understood.
- review and evaluate proposed project deliverables and options that may be presented to them.
- work with the group they represent with the intent of providing a collective and representative response to project enquiries.