Key action 4: Cultural diversity data
The Queensland Government will collect, analyse, and use cultural diversity data to improve service delivery and better meet customer needs. As per the Queensland Multicultural Policy, activities in this section should link to one or more of the following high-level outcomes:
- Improved knowledge about customers’ diversity.
- Culturally capable services and programs.
- A productive, culturally capable, and diverse workforce.
Agency activities supporting Key action 4 |
Responsible portfolio/area |
Progress status for 2022–23 |
Outcomes achieved for people from culturally and linguistically diverse backgrounds |
---|---|---|---|
Collect, analyse and use cultural diversity data to improve service delivery in regular customer surveys, including the TMR Access and Inclusion Customer, Employee and Partner Survey. |
Transport and Main Roads |
On track |
|
- Last updated 29 September 2023