Department of Transport and Main Roads policies and standards

Community

• Community engagement policy 
• Complaints management policy
• Land and property resumptions 
• Motor vehicle standards 
• Privacy policy 

Heavy vehicles

• Excess mass and dimensions conditions 
• Freight policy 
• Fatigue management 

Working with us

• Code of Conduct 
• Event sponsorship policy 
• Project Assessment Framework
• Road Safety Policy 

Passenger transport

• Passenger transport legislation 
• Passenger transport policies 

Service standards

• Customer service standards