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Department of Transport and Main Roads

Telematics

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Road use monitoring tools

Telematics Monitoring Application (TMA) and Smart On-board Mass-monitoring (OBM) are critical tools for the department, industry operators and road managers to provide assurance around heavy vehicle access to the road network and compliance with access conditions.

TMA records important vehicle positional and speed information, and Smart OBM monitors the mass of a vehicle's axle groups, which when combined can provide valuable insights into vehicle movements and network usage.

We’ll also use existing in-road monitoring tools such as weigh-in-motion (WIM) devices, vehicle classifiers, Automatic Number Plate Recognition (ANPR), and CCTV cameras to monitor network usage and support assurance activities associated with access to the state controlled road network.

Road use data to inform our asset management and investment

Road use monitoring data will be vital to facilitate heavy vehicle access in a way which is both safe and sustainable on our network, whilst balancing the growing demands for Class 1 heavy vehicle movements within the existing constraints of our network and available funding.

We will undertake analytics of the data gathered from monitoring tools. This data, combined with other data sets and engineering risk review, will inform our access and asset management decisions to help us better understand what types of vehicles are moving across our bridges and at what frequency.

This information is will help improve our understanding of fatigue of our bridges, and guide the inspection and maintenance frequency. It also enables us to plan and invest appropriately in our road network for all road users.

Class 1 heavy vehicles telematics

The Queensland Government has collaborated with Austroads, formally Transport Certification Australia (TCA), to embed certified Telematics Monitoring Application (TMA) into Class 1 Heavy Vehicles, together with Smart On-board Mass (Smart OBM).

NAAS eligible vehicles will require TMA and Smart OBM (when mandated).

Class 1 heavy vehicles

Mandatory telematics

Low loader combinations with trailers with a loading deck no more than 1m above the ground, with up to 5 axles

TMA and Smart OBM

Mobile cranes

TMA

Load platform combinations with trailers made up of modules with steerable, load sharing axles, with 5 or more axles

TMA and Smart OBM

Telematic requirements

For NAAS eligible vehicles, travel on the state-controlled network under a NAAS Notice or Permit will only be available for vehicles that are fitted with the required TMA and Smart OnBoard Mass (OBM)—there will be a transition period for installation.

Agreed telematics data will be supplied to TCA | Austroads and the department for assurance, asset and access management, and investment purposes. Since April 2024, the National Heavy Vehicle Regulator (NHVR) has been responsible for all enforcement in Queensland (no longer the department).

Under the NHVRs Chain of Responsibility industry operators are obligated to provide a safe working environment for everyone involved in the supply chain. Smart OBM can help industry operators meet these obligations by providing an exact measurement of the gross vehicle mass in real-time.

Telematic certified service providers

Under future access arrangement, telematics, which is the installation of Transportation Certification Australia (TCA) | Austroads approved devices under the Telematics Monitoring Application (TMA), will be mandatory for NAAS eligible oversize overmass (OSOM) vehicles and mobile cranes. The provision of Smart OBM will be required at a later stage for NAAS eligible OSOM vehicles. This requirement will apply to all NAAS eligible vehicle movements regardless of whether they are operating under the NAAS notice or a permit.

Operators will be given at least 12 calendar months’ notice before the mandatory telematics condition applies for each NAAS release.

The following applies when the new mandatory requirement becomes effective for Class 1 low loaders:

  • To access the state-controlled road network, vehicles must be enrolled in the Queensland OSOM Load Carrying Vehicle Scheme and have fully operational telematics devices installed.
  • Data collected under this scheme will be provided to the department for asset management activities only.

The scheme sets out the data to be collected.

This does not apply to low loaders operating under the National Class 1 Load Carrying Vehicle Dimension Exemption Notice 2025 (No. 2) and National Class 1 Load Carrying Vehicle Mass Exemption Notice 2025 (No. 1), to this stage.

Visit Transport Certification Australia (TCA) | Austroads for more information.

Austroads, formally TCA, is a national organisation that provides assurance services relating to transport technologies and data to enable improved public purpose outcomes from road transport.

A certified service provider offers applications of the National Telematics Framework higher than Level 1 assurance, such as the Telematics Monitoring Application.

Visit the TCA website for a list of telematic certified service providers.

Fitting telematic equipment

At least 12 months’ notice will be provided for industry operators to fit certified telematic equipment to NAAS eligible OSOM load carrying vehicles. We recognise that certified Smart OBM systems are not yet available for hydraulic suspension systems. Once they become available, industry operators will be given adequate time to install the Smart OBM systems.

We are continuing to consult with Austroads and certified service providers of TMA and Smart OBM. More information will be provided when available. If your current service provider is not certified to provide TMA, refer them to Austroads (TCA) to discuss how to become a certified service provider. Visit the TCA website for more information.

When to have TMA and Smart OBM installed

NAAS eligible Class 1 low loaders and load platform combinations greater than 59.5 tonnes will require TMA to be fitted to operate in Queensland.

Low Loader operators will be able to enrol in the Queensland OSOM Load Carrying Vehicle Scheme from when NAAS is live and have until 30 June 2028 to be enrolled with fully operational telematics devices installed.

When NAAS for platform vehicles becomes implemented we will provide at least 12 months’ notice for industry operators to fit certified telematic monitoring equipment.

We recognise that certified Smart OBM systems are not yet available for hydraulic suspension systems. Once they become available, industry operators will be given adequate time to install the Smart OBM systems.

Class 1 mobile cranes, currently operate under the department’s mandatory Telematics Policy and are in the process of transitioning from Intelligent Access Program (IAP) to the Telematics Monitoring Application (TMA). Class 1 mobile cranes, will not require Smart OBM. Find out more here: Intelligent Access Program to Telematics Monitoring Application transition (Department of Transport and Main Roads).

We are committed to collaborating with service and equipment providers, as well as transport operators, to ensure sufficient time is provided for the implementation of the required telematics devices. We are also actively consulting with Austroads and certified service providers of TMA and Smart OBM and will share further information as it becomes available.

Example scenarios for TMA installation

 

A small operator with 2 prime movers, 2 dollies and 2 trailers runs a family business with a couple of additional drivers who service local companies and undertakes a variety of work.

Work task

Work is generally of an ad hoc nature and often done on short notice. For the operator to compete for work in a compliant manner, they need to have timely access to the network with clear visibility of their travel conditions.

Costs

The National Automated Access System (NAAS) is free to use. The cost to fit Telematics Monitoring Application (TMA) and Smart On-board Mass management (Smart OBM), will depend on the supplier. It's estimated the cost will be $6,990 for each prime mover, $4,650 for each dolly and $11,990 for each trailer which is a total estimated cost of $47,260 to fit the 2 class 1 heavy vehicles combinations with the required telematics.

The installation and ongoing annual service cost of TMA and Smart OBM will be offset by the reduction in required permits and administrative costs. The costs will be further offset through the industry operators' business not missing out on work while waiting for a permit, and through improved assurance from telematics. It is proposed that operators re-invest these savings into mandatory telematics with a transition period through until 1July 2028. Our cost benefit economic analysis has shown the return on investment for this small operator business is within 1 year.

Main benefits

The small operator will gain immediate certainly and visibility of the available road network and access conditions for their Class 1 vehicles without needing to request a permit, provided the NAAS entry conditions are met.

Their administrative costs and workload will be reduced because dynamic access under notice will allow them to plan for access decisions quickly and confidently and schedule in a larger amount of moves under notice without having to apply for permits.

Where conditions and restrictions change, they'll be able to see changes in the NAAS via Queensland maps, providing greater transparency and access certainty. The NAAS maps will show all restricted bridges and roads so the operator can explore options to facilitate Notice access such as reducing the load mass, changing vehicle configuration by adding additional axles, or finding an alternative route, all within the system. This removes the need for the operator to check multiple systems to find the access conditions and restrictions.

If a customer phones to undertake a work task, an operator can check the access provisions and conditions while talking to the customer in real time using the NAAS. Before quoting, the operator can discuss with their customer how the requested task can be undertaken, including alternative masses, routes, configurations and pilot-escort requirements.

If these options do not produce a viable route for the journey under notice, a NHVR Permit will be required through the National Heavy Vehicle Regulator (NHVR) GO Portal. The permit and access conditions will be individualised to align to the duration, frequency, and specifics of the work task.

Additionally, the small NAAS maps as their competitors (large or small) giving them a level playing field to plan and compete for work.

 

Large operator has 16 Class 1 heavy vehicles which includes prime mover, heavy load platform and dolly combinations. The operator has several sites in key locations throughout Queensland and services the mining and resources sectors as primary contractors.

Work task

To service their customers the operator will have the ability to see the same access information daily and have contractual requirements which need to be met. They need to move regularly across the network and will often have a schedule of work to plan their moves. On occasion, they'll be asked to move a load at short notice.

Costs

The NAAS system is free to use. The cost of installing telematics, however, may require a large investment. Additional planning for telematics installations will be required to limit the impact to operations.

The cost to fit TMA and Smart OBM is estimated to be $6,990 for each prime mover, $4,650 for each dolly and $11,990 for each trailer. This totals $378,080 to fit the large operator's fleet of 16 Class 1 heavy vehicle combinations with the required telematics.

Our cost benefit analysis has shown installation and ongoing yearly service costs of TMA and Smart OBM is offset by the reduction in required permits and administrative costs. It is proposed that operators re-invest these savings into mandatory telematics with a transition period through until 1July 2028. The return on investment for the large operator is within three years.

Main benefits

The large operator will gain immediate certainly and visibility of the available road network and access conditions for their Class 1 vehicles without needing to request a permit, provided the NAAS entry conditions are met. This certainty will enable them to better manage their large fleet movements and schedule work with confidence.

NAAS will allow the operator to plan and coordinate movements across the road network in real time. Within minutes they will know if a movement can occur under notice. If the movement cannot occur under notice, they'll have the opportunity to explore options within the system to gain access under notice such as reducing the load mass, changing vehicle configuration (adding additional axles to spread the load) or finding an alternative route.

The operator will also be able to visualise access conditions on the generated NAAS map for a specific vehicle. These conditions may include dimensional and mass constraints, pilot and escort requirements, and specific travel conditions over bridges. The benefit to the operator is that this information removes the need for them to check multiple systems to ascertain the access conditions and restrictions.

Like a small operator, if a customer phones to undertake a work task, the large operator, while talking to the customer, may check the access provisions and conditions in real time using the NAAS. Before quoting, the operator can discuss with their customer how the requested task can be undertaken, including alternative masses, routes, configurations and pilot-escort requirements.

Having Smart OBM telematics fitted will provide the operator with real time loaded mass data and assist them in meeting Chain of Responsibility (CoR) obligations because they will know the masses are correct before their vehicle moves on the network. If a permit is required, the new approach aligns the permit duration and conditions to the specifics of the task. For example, some large operators move a high frequency of identical loads, using the same equipment on the same routes. If a permit application is granted, an operator will have one permit to cover the full activity for the duration of the task. This will reduce the overall permit and administrative costs required to complete the task.

Last updated
1 September 2026