Vision, purpose and values

Our vision and purpose

Creating a single integrated transport network accessible to everyone.

• Our vision, purpose and strategic priorities are set out in the department's strategic plan.

Our values

Our vision and purpose are guided by our values.

• Customers first—know your customer, deliver what matters and make decisions with empathy.
• Ideas into action—challenge the norm and suggest solutions; encourage and embrace new ideas and work across boundaries.
• Unleash potential—expect greatness; lead and set clear expectations and seek, provide and act on feedback.
• Be courageous—own your actions, successes and mistakes; take calculated risks and act with transparency.
• Empower people—lead, empower and trust; play to everyone's strengths and develop yourself and those around you.