Taxi fares, service areas and maps
The Department of Transport and Main Roads determines maximum fares for taxi services in Queensland under section 91ZR of the Transport Operations (Passenger Transport) Act 1994 and publishes the maximum fares in the Queensland Government Gazette.
Maximum fares apply to passengers of booked hire services provided in taxis that are:
- rank or hail
- Taxi Subsidy Scheme (TSS)
- Wheelchair Accessible Taxis (WATs).
Maximum fares do not apply for all other personalised transport services that are booked. Booked hire services include booked taxi services, limousine and ride-booking services. A fare estimate (in Australian dollars) must be provided prior to the journey commencing, or the fare agreed to upfront.
Passenger fares have 3 categories, south-east Queensland, regional and rural and are classed as metered or exempted taxi services areas set out below:
Passenger Fares (Taxis) south-east Queensland apply to metered taxi service areas in south-east Queensland, which include Brisbane, Ipswich, Gold Coast, Sunshine Coast, Redcliffe, Beaudesert, Bribie Island, Mount Tambourine, Laidley and Beerwah.
Passenger Fares (Taxis) Regional apply to metered taxis operating in regional Queensland, inclusive of all those declared metered taxi service areas not listed under the south-east Queensland fare structure.
Passenger Fares (Taxis) Rural apply to taxi services which operate in communities with sporadic demand that is not sufficient to require continuity of service by more than 1 vehicle.
For more information about the application of maximum fares, refer to the Fact Sheet—Application of Taxi Fares—Queensland Taxi Fare Structure Maximum Fares Notice.
Metered taxi service areas (south east Qld and regional Qld)
Metered taxi service licences require the taxi operator to have a taxi meter.
Exempted taxi service areas (rural)
Taxi service areas have been declared exempt to enable the establishment of a taxi service, which would not be viable if metered taxi licence conditions were to be met.
The existence of these taxi services, albeit at differing levels of provision compared to metropolitan areas, is considered to be a valuable transport means in communities where transport options are limited.
Service area maps
Taxi service area maps show the boundary of each metered and exempt taxi service area. The maps have been divided into regions:
NB: Please note taxi contracts are in place for areas listed as a taxi ‘contract’ service area and these areas revert to metered taxi service areas.
Read about taxi fare subsidies for passengers with a disability.
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