Approved inspection station scheme
The Department of Transport and Main Roads requires vehicles to be inspected to ensure they meet the minimum safety standards.
Vehicle safety inspections are conducted by approved examiners at Approved Inspection Stations (AIS). If the vehicle meets the minimum safety standards, an inspection certificate is issued to the owner/driver of the vehicle.
For further information about the AIS scheme and how to apply to be an AIS, nominee or approved examiner, refer to the information sheets.
Inspection Certificates Online
Inspection Certificates Online (ICO) is a web portal which enables AISs, nominees and approved examiner to issue electronic safety certificates and COIs.
ICO can be used for all vehicle inspection types, including light vehicles, light trailers, motorbikes, heavy vehicles and heavy trailers.
ICO is free and reduces the cost of purchasing inspection certificate books. ICO also meets document keeping requirements under the Business Rules for Approved Inspection Stations.
ICO can be accessed using the web browser on a desktop computer or laptop or on the QLD ICO mobile app for Android and iOS.
For more information about ICO:
- visit the ICO Portal at https://ico.tmr.qld.gov.au
- read Information Sheet 18 – Inspection Certificates Online
- read the ICO user guide
- contact the ICO Administrator at ico@tmr.qld.gov.au.
Find an AIS
Find an AIS allows customers to search online for an AIS. Depending on the customer’s search criteria, they will be provided with the addresses and phone numbers of AIS that match their search criteria. It also includes AIS that issue electronic safety certificates and COIs or that provide a mobile service.
If your AIS information on Find an AIS needs to be updated, contact the ICO Administrator by email at ico@tmr.qld.gov.au.
AIS scheme information sheets
The following information sheets provide information about the AIS scheme and how to apply to be an AIS, nominee or approved examiner. Information sheets are also provided for other applications that may need to be made during the AIS approval or approved examiner accreditation period. If you have any questions about the information sheets, contact the AIS Administrator.
Information sheet 1
Introduction to the Approved Inspection Station scheme
Information sheet 2
Inspection area and equipment requirements
Information sheet 3
When an Approved Inspection Station approval holder is required to have a nominee
Information sheet 4
Apply to be an Approved Inspection Station
Information sheet 5
Making changes to your AIS approval
Information sheet 6
Making changes to AIS business structure
Information sheet 7
Making a mobile Approved Inspection Station application
Information sheet 8
Multi-listing Approved Inspection Station
Information sheet 9
Purchasing inspection certificate books
Information sheet 10
Renewing your Approved Inspection Station approval
Information sheet 11
Surrendering your Approved Inspection Station approval
Information sheet 12
Making an approved examiner application
Information sheet 13
Approved examiner qualifications and experience requirements
Information sheet 14
Making changes to your approved examiner accreditation
Information sheet 15
Renewing your approved examiner accreditation
Information sheet 16
Approved Inspection Station approval holder and nominee responsibilities
Information Sheet 17
Approver examiner responsibilities
Information Sheet 18
Inspection Certificates Online
Information Sheet 19
Approved Inspection Station compliance checks and enforcement action
AIS confirmation and compliance audits
If you are granted an AIS approval, a compliance check may be conducted by our compliance officers within 6 months of your approval. Further compliance audits may also be conducted during the period of your AIS approval.
The purpose of these checks is to assess compliance with the conditions of your AIS approval and the performance of your approved examiners and nominees. If you also have a mobile AIS, you must ensure that the mobile AIS is present at the AIS premises during the audit.
During the checks, you, your nominee or your approved examiner may be asked to demonstrate:
- how to access current legislation, the Business Rules for Approved Inspection Stations, the Queensland Light Vehicle Inspection Manual and the National Heavy Vehicle Inspection Manual (where applicable)
- the operation of equipment that is being used as part of a thorough vehicle inspection.
The current AIS compliance checklist outlines what a transport inspector will be assessing during the compliance check. You can also review the checklist to help you prepare and ensure your AIS complies with the conditions of your AIS approval.
Contact details
The preferred method of contacting the AIS Administrator is by email at ais@tmr.qld.gov.au
Alternatively, you may contact the AIS Administrator by:
| Phone: | 13 23 80 (ask for AIS Administrator) |
|---|---|
| Post: | AIS Administrator Department of Transport and Main Roads PO Box 673 FORTITUDE VALLEY QLD 4006 |
- Last updated 20 April 2023
Quick links
- Find an AIS
- Approved Person Scheme
- AIS fee schedule
- Business rules for approved inspection stations
- ICO user guide
- Queensland Light Vehicle Inspection Manual
- Vehicle standards instructions for approved examiners
- National Heavy Vehicle Inspection Manual
- Suitable Persons Policy
- Find a transport and motoring service centre or QGAP office
- Australian Securities and Investment Commission (ASIC)
AP, AIS & HVRAS newsletters
- Edition 5—May 2022
- Edition 4—January 2022
- Edition 3—April 2021
- Edition 2—November 2020
- Edition 1—July 2020
Application forms
- Approved examiner application form (F2339)
- Approved examiner renewal application (F5340)
- AIS nominee application form (F2203)
- AIS application form (F2272)
- AIS renewal application form (F4762)
- AIS scheme change/replacement application form (F4638)
- Evidence of identify information sheet (F4362)
- New customer application form (F3503)