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Department of Transport and Main Roads

Approved inspection station scheme

The Department of Transport and Main Roads requires vehicles to be inspected to ensure they meet the minimum safety standards.

Vehicle safety inspections are conducted by approved examiners at Approved Inspection Stations (AIS). If the vehicle meets the minimum safety standards, an inspection certificate is issued to the owner/driver of the vehicle.

The 3 type of inspections that an AIS may provide are:

For further information about the AIS scheme and how to apply to be an AIS, nominee or approved examiner, refer to the information sheets.

Inspection Certificates Online

Inspection Certificates Online (ICO) is a web portal which enables AISs, nominees and approved examiner to issue electronic safety certificates and COIs.

ICO can be used for all vehicle inspection types, including light vehicles, light trailers, motorbikes, heavy vehicles and heavy trailers.

ICO is free and reduces the cost of purchasing inspection certificate books. ICO also meets document keeping requirements under the Business Rules for Approved Inspection Stations

ICO can be accessed using the web browser on a desktop computer or laptop or on the QLD ICO mobile app for Android and iOS.

For more information about ICO:

Find an AIS

Find an AIS allows customers to search online for an AIS. Depending on the customer’s search criteria, they will be provided with the addresses and phone numbers of AIS that match their search criteria. It also includes AIS that issue electronic safety certificates and COIs or that provide a mobile service.

If your AIS information on Find an AIS needs to be updated, contact the ICO Administrator by email at ico@tmr.qld.gov.au.

AIS scheme information sheets

The following information sheets provide information about the AIS scheme and how to apply to be an AIS, nominee or approved examiner. Information sheets are also provided for other applications that may need to be made during the AIS approval or approved examiner accreditation period. If you have any questions about the information sheets, contact the AIS Administrator.

Information sheet 1
Introduction to the Approved Inspection Station scheme

Information sheet 2
Inspection area and equipment requirements

Information sheet 3
When an Approved Inspection Station approval holder is required to have a nominee

Information sheet 4
Apply to be an Approved Inspection Station

Information sheet 5
Making changes to your AIS approval

Information sheet 6
Making changes to AIS business structure

Information sheet 7
Making a mobile Approved Inspection Station application

Information sheet 8
Multi-listing Approved Inspection Station

Information sheet 9
Purchasing inspection certificate books

Information sheet 10
Renewing your Approved Inspection Station approval

Information sheet 11
Surrendering your Approved Inspection Station approval

Information sheet 12
Making an approved examiner application

Information sheet 13
Approved examiner qualifications and experience requirements

Information sheet 14
Making changes to your approved examiner accreditation

Information sheet 15
Renewing your approved examiner accreditation

Information sheet 16
Approved Inspection Station approval holder and nominee responsibilities

Information Sheet 17
Approver examiner responsibilities

Information Sheet 18
Inspection Certificates Online

Information Sheet 19
Approved Inspection Station compliance checks and enforcement action 

AIS confirmation and compliance audits

If you are granted an AIS approval, a compliance check may be conducted by our compliance officers within 6 months of your approval.  Further compliance audits may also be conducted during the period of your AIS approval.

The purpose of these checks is to assess compliance with the conditions of your AIS approval and the performance of your approved examiners and nominees. If you also have a mobile AIS, you must ensure that the mobile AIS is present at the AIS premises during the audit.

During the checks, you, your nominee or your approved examiner may be asked to demonstrate:

The current AIS compliance checklist outlines what a transport inspector will be assessing during the compliance check. You can also review the checklist to help you prepare and ensure your AIS complies with the conditions of your AIS approval.

Contact details

The preferred method of contacting the AIS Administrator is by email at ais@tmr.qld.gov.au

Alternatively, you may contact the AIS Administrator by:

Phone: 13 23 80 (ask for AIS Administrator)
Post: AIS Administrator
Department of Transport and Main Roads
PO Box 673
FORTITUDE VALLEY  QLD  4006
Last updated 20 April 2023